MyRepublic 4+

I enjoy using this line but it’s been 2 days and my data isn’t working still. I’ve been making the payment properly and all and my phone has no issue then why isn’t my data working ???

The worst telco I’ve had the misfortune to encounter in more than 20 years of being a mobile customer. First, when I signed up, they demanded a $100 deposit, which no other telco I’ve subscribed to before and since has asked for. And when you terminate their service they don’t return the deposit as claimed. Second, the mobile number porting didn’t go smoothly. Whereas other telcos can successfully port your number in a matter of hours according to the time frame provided, myrepublic left me in limbo for almost three days, when I couldn’t use my number because the old service had been terminated but the new service didn’t have my number ported over yet. Third, when my number was finally ported over I had constant connectivity problems with the mobile data. My phone kept dropping the connection every few seconds; an issue I’ve never encountered with any other telco. Needless to say this resulted in a huge inconvenience. Contacting tech support didn’t resolve the issue. In fact, after a few days, they simply suggested issuing a new eSIM to download. Installing the new eSIM not only didn’t resolve the issue, it made it even worse as there was there totally NO data connection at all. Bravo myrepublic! You’ve truly failed as a telco and as a service provider.

Have been using My Republic since sometime last year! Been great but lately for the past 6months it has been giving me lots of issue, I’m unable to connect to the mobile network hence unable to surf net or open up my apps at all, it just froze and sometime it appeared to be 3G. Tried to reach your online chat but didn’t resolve my problem hence decided to call in and it took me abt 20mins before someone attended to me. Staff service is great, very patient in assisting me to reset network setting, shutting off and on etc, to be honest been trying every time it gives me problem, solved awhile and comes again! But still I think the staff deserves a 2stars. Felt so annoyed and frustrated that I finally decided to switch over to another telco that gives me network stability, honestly no point being cheap but yet can’t do the job. Hope you will continue to improve!