NHL.TV 4+

Nhl.tv doesn’t work on Apple TV as it is not available. The mobile app works, but it is only useful for streaming games. so if you want stats or content you need to additionally download the nhl app.

Nhl.tv is meant for internationally audiences so it’s annoying that it’s not available on Apple TV.

In terms of the quality of the streams, I have had issues with pixelating on the web feeds and interruptions/stops on many games. In years prior this would happen once in a while, but this new app/service it consistently happens.

In terms of customer support, I have written 3-4 emails and have gotten no response. It’s obvious that the internationally audience is not a priority.

While it probably is a bit early and things might get fixed with the season progressing, I am not sure I‘ll stick with subscribing for a whole season. Just watching the Rangers opening game and I wonder where a ) the „interval show“ went. Just staring at a black screen with a Zamboni saying that there is a Video Break in progress. I do get that the advertisements probably can‘t be shown overseas but the expert analysis show in between periods used to be there and doesn‘t seem to be any longer. On top of it while stuck on the Zamboni screen the b) feed doesn‘t automatically restart again once the next period start after the interval. I‘ve had to close the app and open it again and again and again to make the feed start again. Still missed the first 2 minutes of the 2nd period. Last but not least there is c) no Apple TV app to watch the games on the big screen. I have to stream it from the ipad to the Apple TV which is using an additional device unnecessarily. Right now, not worth it at full subscription price. A shame really as of all the sport content providers I always thought the NHL app did get it right in the past.

Unstable feeds, poor audio and a complete letdown from last year when everything was included in 1 NHL app. Been a subscriber for years, and this year is by far the biggest letdown. This app was obviously rushed out without enough testing.

Also, please replace the person handling the TV timeouts. ‘Video break in progress’ is poorly timed. Often the feed ends prematurely, not allowing viewers to see replays prior to commercials, and then resume too late catching the game already in play. For example, just watching the Canucks vs Pens and the 2nd period resumed with 18:30 to go and a change in the score. How sad is that!!

Sort it out please!