Screenshots

Description

We Are Pomelo: Affordable fashion born in Asia. On trend. Online. On the go.

Discover a unique shopping experience with weekly fashion, lifestyle, influencer content, and livestreams - all at your fingertips.

Be a #pomelogirl
Get 15% Off your 1st purchase! Plus, enjoy in App sales and deals every week.

What's in it for you?
- Free Returns
- Free Delivery for orders in Thailand, Singapore, Indonesia, and Malaysia
- Weekly New Arrivals
- Secure Card Payments, with Cash on Delivery available in Thailand, Indonesia, and Malaysia

Tailor Made For You
Our App ensures a highly personlized shopping experience. From everyday classics to weekend trends, sportswear to footwear, beauty to lifestyle and sustainable choices - we've got you covered.

Members Exclusive
Join our loyalty program, Pomelo Perks for member's only cashback rewards, VIP sale access, and more!

Not convinced?
Don’t just take our word for it - take theirs! Pomelo has been featured in countless magazines and publications: Vogue, Elle, L’Officiel, Harper’s Bazaar, Tech In Asia, The Zoe Report, Refinery29, TechCrunch, and many more.

Get In Touch!
We’d love to hear from you. Visit our website or contact our Customer Care team with any feedback or questions.

Thailand: www.pomelofashion.com/th/
+66 2105 4070
wecare@pomelofashion.com
Singapore: www.pomelofashion.com/sg/
+65 3158 4166
customerlove@pomelofashion.com
Indonesia: www.pomelofashion.com/id/
+62 212 901 7407
csid@pomelofashion.com
Malaysia: www.pomelofashion.com/my/
+65 3158 4166
+66 2 105-4070
csmy@pomelofashion.com

40+ More Countries: www.pomelofashion.com/global/
+65 3158 4166
customercare@pomelofashion.com

XOXO,
Team Pomelo

What’s New

Version 2.55.0

Enjoy 15% OFF your first Pomelo purchase! Plus, get an extra 5% OFF when you shop in-App! Just download the App & sign up today!


Thanks for shopping with Pomelo! We update the App regularly with improvements for a legendary customer experience. Experience faster fashion, all from the comforts of your palm, with weekly new arrivals and 365 day returns on all orders.


Love the App? Let us know by leaving us 5 stars in the App Store!

Ratings and Reviews

4.7 out of 5
3.1K Ratings

3.1K Ratings

zais fan ,

10/10 style and 10/10 service

Popped by the store because the summer collection was callin out to me. Great styles at decent price points. So freaking obsessed with the branding, socials and live streams we stan a brand that has their act together. Shoutout to Zai at Singapore’s 313 store who has the patience of a literal SAINT. Helped me get my discounts off ShopBack and the app, patiently waited for me to connect to WiFi, reset my ShopBack password, add my payment details etc. took me a decade to set it up and he just stood there so patiently and happily. I can’t. MAD LOVE. Xx

Developer Response ,

Dear zais fan,



Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.

pizzaindisappointmentandsad ,

Orders cancelled twice even when items are still in-stock.

Update: Managed to get at least 1 item that was the last stock after I try to order the 3rd time. But I wish there’ll be an option to still send out the rest of the items instead of cancelling the whole order too.

Pervious review:
My orders were cancelled twice cause they’ve mentioned that item was out of stock but it still showed that it’s in stock in their app. Really disappointed that they would cancelled your whole orders completely and need to wait for refunds. Wish they can solve this issue cause I don’t think I’ll order directly in Pomelo again.

Developer Response ,

Hello pizzaindisappointmentandsad, Thank you for your feedback as every feedback matters to us. We will take this into account for better service improvements. Should you have any queries or need further assistance, feel free to reach Pomelo Customer Service via customerlove@pomelofashion.com from Mon - Fri (9:00 - 18:00 UTC) Warm regards,

yongpenggg ,

Love this shopping app

Easy to navigate, fast payment, excellent visuals. One downside would be the icon on the bottom right the cart function. I would always accidentally click onto it thinking it’s my account. Would prefer it to be my account than my cart. 😅

App Privacy

The developer, Pomelo Fashion Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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