iPhone Screenshots

Description

Use Raffles Connect for quick and easy access to various healthcare services.

With this app, you can:
- Get access to 24/7 video consultation with medical experts,
- Book medical services including tests and screenings,
- Make medical appointments and reduce in-clinic waiting time,
- View your personal health records in one place,
- Stay updated on health news and advisories,
- Purchase your health essentials from the e-store, which offers a wide range of healthcare and health insurance products.

What’s New

Version 3.11.0

- Launch specialist appointment bookings
- Fix language setting of medical documents

Ratings and Reviews

2.9 out of 5
83 Ratings

83 Ratings

Hannah Lois ,

Problem with ‘Profile’ editing

There’s an issue with the ‘Citizenship’ drop-down menu when I try to edit the ‘profile’. The app won’t let me type or select anything to input for that field (drop-down menu does not appear even when field or arrow is clicked).

This is preventing me from updating my profile, as the Citizenship field is required.

Developer Response ,

Dear Hannah Lois, we apologise for the inconvenience caused. Could you send us an email at contact@doctorworld.co with your full name, email id, and citizenship so that we can update it for you

Warmest Regards,
Raffles Connect team

YunitaLim ,

Worst app ever

The products n ideas is good but the app platform is very slow, keep error when it isn’t, always hang,
I tried to order several times for past 40min for a simple 5min task if the app works normal. Every screen is hang take more than 1min to load each page, takes a min instead of a Sec to add to cart, prompt me wrong password when it is indeed correct, prompt me contact details wrong when it is indeed my 8 digit numerical phone number, keep zerorise the items added to cart,best after repeat very act a few times, non functional interface, not user friendly, best at the end after “n” tries, my credit card is charged but the order submission states error n I didn’t receive any order confirmation email. Oh my god!

Developer Response ,

Dear Yun,

Thank you for your valuable feedback. We apologise for the inconvenience caused. We are working on improving the process. Meanwhile, we would appreciate if you could provide more details such as your email account and our customer experience team will get in touch with you: contact@doctorworld.co

Warmest regards,
Raffles Connect Team

wyldmint ,

Why do an app to get queue number when I still have to wait?

I thought the whole idea to get a q number in advance was to reduce waiting time at the clinic. But no. I had to wait 20 ministers after my arrival to get registered. Then another estimated 50 minutes waiting time to see the doc. But ok I did get to see the doc shortly after registration.

Developer Response ,

Dear wyldmint, we apologise for the negative experience. May we request you to email us at contact@doctorworld.co so that we could investigate and understand this issue better.
Warmest Regards,
Raffles Connect team

App Privacy

The developer, DOCTOR ONE WORLD PTE LTD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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