iPhone Screenshots


If you install the Samsung Smart Door Lock App, you can experience various services anytime and anywhere, including checking the door lock condition of your home, opening doors with the door lock, and issuing one-time keys for visitors.

[Major Services]
1. Real-time checking of door lock condition
Status of door opening with the door lock, notifying forced door opening, notifying overheating detection, checking battery condition, etc.

2. Remote control of door opening with the door lock
Click the padlock button on the main window of the app.

3. Issuing a temporary pin code to visitors
You can create a temporary pin code with a set date and time. Upon the expiration of the set date and time, the one-time key will be deleted automatically.

4. Checking the access history of the door lock
The app notifies you in real-time who accesses you home, and enables you to check the access history.

What’s New

Version 2.0.4

Minor bug fix

Ratings and Reviews

1.6 out of 5
25 Ratings

25 Ratings

kai2020kai ,

Door could not unlock remotely

There’s a function to unlock the door when you’re not at home. However in my experience over the last week Twice, there was an error message “DOOR IS NOT RESPONDING”, and my guests had to wait outside the home. It only worked after I tried several times over a few minutes.

goongoh78 ,

Keep getting door lock key deleted

Just updated to version 2.0.1. Keep getting notified that “Door lock key deleted” and don’t understand what’s happening since the key is still in tact.

Developer Response ,

Dear Customer, We apologize for any inconvenience caused. Unfortunately, the information you posted is not enough for us to pinpoint the exact situation. It would be greatly appreciated if you could contact us to provide additional detail at help.shome@samsung.com. We will be glad to assist you further. Thank you.

Kaidi2019 ,

Unstable Apps

The apps is not stable and I think has a problem. After we registered our door lock, we will be logged out after 30 mins or so and will be asked to register our doorlock again. Hence, we are unable to use the features of the door whilst we are outdoor. The same problem happened to both my husband and my phone, and it happens like 3-4 times in that 3 hours.


35.6 MB

Requires iOS 11.2 or later. Compatible with iPhone, iPad and iPod touch.


English, Korean, Simplified Chinese, Traditional Chinese

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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