The SBS Transit app, previously known as iris, provides travel information to enhance commuters' travel experience on SBS Transit's public buses and trains.
The SBS Transit app not only offers bus arrival timings on a real time basis, it also provides a host of helpful information such as details of the bus routes, bus services that are delayed or diverted and scheduled changes in bus operating hours.
Users can also obtain the first and last train operating hours, planned changes in train service hours as well as alerts if train services are delayed or disrupted.
Update of programming codes for Google Maps.
Ratings and Reviews
Even more user-unfriendly than before
This version is worse than before. The home page is useless and redundant, and the first page that appears should be the nearest bus-stops instead. It takes time to move from the home page to this, and that is precious time wasted.
Also, tapping on an individual bus service to update the timing can sometimes open up another page showing the bus route. Scrolling up and down can also end up adding bookmarks instead. The reactions to various finger movements are way too sensitive, and there should be different icons to press if we want to bookmark a bus service or open up to see the bus route.
On the bus route page, this version also shows negative timings. Whatever for??! This leaves only one timing for the next bus, and often isn’t even accurate or correspond to the timing on the bus-stop page. All these lead to a frustrating user experience, which other apps don’t give.
Bad design of new bookmark system
The current bookmark system to save both the bus service and stop are bad.
Previously you could check the arrival time of the next bus. Now it is supposed to send a reminder when it is arriving the refresh button doesn’t work to show you when the next bus is arriving. It is a frankly baffling and user unfriendly change.
The redundant systems are still around like when you tap on the bus stop then the bus service you can loop between the two despite having a back button and it makes little sense when you plot it on the flow chart of app functions when considering the main purpose of the app is to check the time of bus arrivals at bus stops and to use it for a Daily commute, people use google maps to find mrt stations as it’s easier.
This app is frustrating to use
It’s not user-friendly. I don’t understand how to use the other functions (journey planner). Bookmark function is almost useless as well because you can’t save as many bus stop numbers as you’d like, I’ve tried and can only save up to two. For no reason (even though you checked that there was no app update required), sometimes after you’ve requested the arrival time, the request takes forever to load, even after you’ve tried several times or open and closed the app to retry. However, most of the time when it does show you the arrival time, it’s quite accurate. Overall, I wouldn’t recommend this app. Try another app or Google.
- ComfortDelGro Corporation Limited
- 78.7 MB
Requires iOS 10.3 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © Copyright 2017 SBS Transit
Up to six family members will be able to use this app with Family Sharing enabled.