Screenshots

Description

sendhelper is one-stop for your daily chores. We have a prescreened network of part-time cleaners, cooks and laundromats who come to your home when you want, even same day. Post a job request through the app and receive confirmation as soon as a service provider accepts. Any questions? Contact (+65) 9387 5891

What’s New

Version 4.1.0

- Add task services
- Add walkthrough screens

Ratings and Reviews

4.3 out of 5
219 Ratings

219 Ratings

Ahuja_s ,

They’re keen to make sure their customers have a good experience

The customer service has improved over the several months I have used this platform. There is still some way to go to make the app more user friendly but the customer service is helpful and the experience of working with them is consistently getting better.

Developer Response ,

Hi, Thanks for taking the time to give this great rating. Glad we could be of service. Regards, Team Sendhelper

OsmanSG ,

Great app. Reliable service.

I use the app mainly for getting a cleaner to come once every couple of weeks. I can typically get someone the day before which makes it super convenient for me.

I've had a hit and miss experience with handyman jobs. Mainly because the price expected and price quoted are so variable making it feel like you're getting your quote bumped up because you're locked-in with no ability to shop around. However you can request customer service to cancel the job and you can resubmit.

Otherwise a solid experience for cleaning.

Developer Response ,

Hi OsmanSG, Thanks for the positive review, we're glad that you had an amazing experience with us. Just to make you aware, we will be emailing you to learn more about your experience and feedback on handyman pricing as pricing transparency is one of the cornerstones of our offering to customers. We would appreciate a reply from you.

Thanks again,
Team Sendhelper

blsst ,

Unhelpful customer service

The cleaner who accepted my job cancelled 1 hour before the job, after I told him I can only make it at the scheduled time, and not earlier. The app “tried” to find another helper but cancelled my job within a minute. I had set aside time from work to be at home, so that I can instruct the cleaner. I contacted customer service, who merely offered a nominal compensation for the inconvenience caused. I wrote back stating that I had to deliberately set aside time from work; this is not just some inconvenience and earlier notice would have allowed me to reschedule my plans. There was no reply thereafter.

Would NOT be using or recommending this app given the unreliable helpers and unresponsive customer service.

Developer Response ,

Hi,

Apologies for the poor service you experienced. This is not the typical Sendhelper experience or standard that we aspire to maintain. Please email us at info@sendhelper.com with the details of the jobs so we can look into this for you. We hope you will choose to try us one more time.

Regards,
Team Sendhelper

Information

Provider
SendHelper Pte Ltd
Size
55.3 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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