Singapore Pools 17+

Seems that the “log in” function is read by iOS as a “create account” function. Previous versions of this app dont have this problem. Now iOS creates a new strong password in the login screen instead of going through Face ID and then pulling the password for you

This is seriously designed to be as difficult and as frustrating as it can get. Requires you to input tons of personal sensitive information, requires mandatory information of your income, job, addresses, a scanned copy of your identification card, AND A COMPULSORY VIDEO CALL to their staff who has connection problems. Redo the call several times until finally when you jumped through all the hoops AND THEN they tell you it will take 2-3 days to get approved! Too much personal information sent and not through the app but a redirected website. I’m not sure how secure my information will treated. If you offend the video-call staff remember he/she has all your personal details. I’m sure there is a breach of Apple’s security policy somewhere. Think twice before you send in all your sensitive information, I regretted now but there is no way to undo it.

1. Every time need log in ID and password. So troublesome. Once log in, if want to change something, password is again required. Even more security than banking app, not necessary!
2. It asked me to set a monthly transfer limit. Fine, I set $30 as limit. When TOP up it says the minimum limit is 100! Fine, I change the limit to 100. Then it says changing limit will take effective 24 hours later! WT*...

I understand the app wants the users to cool down and play responsibly. But it is not so smart to make the app extremely difficult to use to force people to queue in front of the real Toto premises.