Screenshots

Description

Thank you for supporting vBOX through the years. Whether you're an active or infrequent user, we have great news for you - vBOX is now SAM!

As part of SingPost's on-going transformation, we are enhancing our online payment service, and improvements will be introduced in phases. No action is needed on your part, and you can continue to use the service as before.

- What is SAM? -
SAM started as a kiosk to bring our services closer so that you can pay bills, fines, top-ups, buy stamps, weigh your packages,
and more, even beyond the operating hours of our Post Offices. Today SAM extends beyond kiosks into multi-channels (Kiosks, Web and Mobile) to bring our services even closer and more accessible to you anytime and anywhere.

- Key features of SAM -
(1) Online Payments - Bill payments, top-ups, donations, and more to facilitate your payment needs.
(2) Digital Postal Mailbox - Look forward to simpler mail management and greater convenience of having your digital postal mail in one secured mailbox.
(3) Digital Postal Mail Subscription - Opt-in to receive digital postal mail from participating service providers.
(4) Anytime Anywhere - SAM Mobile enables you to make payments or manage your digital postal mail anytime, anywhere!

- Version 3.23 -
• Bug fixes
- Fixed bug that caused app to crash on start up.
- Fixed bug that caused app to show payment confirmation pop-up multiple times.

- Version 3.22 -
• Bug fixes
- Fixed another bug that caused app to crash for some users.

- Version 3.21 -
• Bug fixes
- Fixed bug that cause app to crash in iOS 12.

- Version 3.20 -
• Enhancements
- Minor UI enhancements.
- Performance enhancements in Payments module.
• Bug fixes
- Minor bug fixes.

- Version 3.19 -
• MyInfo
- Sign up SAM account and get verified instantly using MyInfo.
• Enhancements
- Optimised UI for iPhone X.
• Bug fixes
- Minor bug fixes.

- Version 3.18 -
• Enhancements
- Enhancements to Login, Sign-up and Contact us screens.
• Bug fixes
- Minor bug fixes.

- Version 3.17 -
• Bug fixes
- Resolved issue with using eNETS as the mode of payment.

- Version 3.16 -
• eServices
- We are pleased to launch the new eServices module.
- Users can now book their preferred Post Office and Date to collect their LTA Vocational License.

- Version 3.15 -
• Bug fixes
- Resolved issue with saving payment receipts to Dropbox.
- Resolved issue with exporting payment receipts through email.

- Version 3.14 -
• Visa Checkout on Shop@SAM
- You can now use Visa Checkout for payment on Shop@SAM
• Bug fixes
- Resolved UI display issue for some users.
• Enhancements
- UI enhancements.

- Version 3.13 -
• Bug fixes
- Resolved issue with saving payment receipts to Dropbox.
- Resolved issue with exporting payment receipts through email.
• Enhancements
- Performance and UI enhancements.

- Version 3.12 -
• Shop@SAM
- Singapore's leading magazines now available on SAM! Look forward to great deals and exclusive promotions at SAM.
• Enhancements
- Performance and UI enhancements.

- What's in Version 3.11 -
• Enhancements
- Performance and UI enhancements in Payments.

- What's in Version 3.10 -
• Bug fixes
- Performance and UI enhancements in Payments.

- What's in Version 3.9 -
• Bug fixes
- Fixed issue in loading of digital postal mail for some users.

- What's in Version 3.8 -
• Enhancements
- Performance enhancements.
• Bug fixes
- Fixed issue in loading of digital postal mail for some users.
- Fixed issue in loading bank login page when making payments using eNets for some users.

- What's in Version 3.7 -
• Enhancements
- Performance and UI enhancements.
• Bug fixes
- Fixed UI alignment issues for some users.
- Killed bugs that caused app to crash for some users

SingPost SAM Website: https://www.mysam.sg
SingPost SAM Support: https://www.mysam.sg/public/pcontent.jsp?s=contactus
SingPost SAM Terms of Use: https://www.mysam.sg/public/pcontent.jsp?s=termsofuse

What’s New

Version 3.24

• Enhancements
- Minor enhancements to payment flow.

Ratings and Reviews

1.4 out of 5
47 Ratings

47 Ratings

Yen1711 ,

Worst app ever!

The app keeps asking if I want to link to my NTUC link card repeatedly in the middle of making a payment when I was trying to key in my password, and it’s not clear on the next steps to proceed. So I made a second attempt at payment when it said the first one failed. And then proceeded to state that I made three attempts at payment and two went through! Would never use this again

Iphone user18373637382 ,

Worst App Ever!

If I could rate this app a ZERO star, I would!
The verification process requires all my particulars such as address and NRIC. I just want to use the app to pay the bills. Why do you need all my details for?? Can’t even link my ntuc card to the system after umpteen times! App also respond very slow. I thought i could use this app so that i could earn ntuc link points, but looks like im going back to AXS app again. SAM app is so lousy.

Clive Siek ,

Stupid App

Why is it soooooooooo difficult to access? I have to create a Super-Strong password that I can’t remember just to pay bills? And the result is that every time I try to use it, I have to reset my SingPost ID and my Password. EVERY SINGLE DAMNED TIME! I’ll rather walk to the bus stop, wait for the bus, and alight at a stop and go to find a kiosk in the afternoon sun than waste much more time and effort to try to use this stupid app that makes it even tougher.

Information

Provider
Singapore Post Limited
Size
49.4 MB
Category
Productivity
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Singapore Post Limited
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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