Thank you for supporting vBOX through the years. Whether you're an active or infrequent user, we have great news for you - vBOX is now SAM!

As part of SingPost's on-going transformation, we are enhancing our online payment service, and improvements will be introduced in phases. No action is needed on your part, and you can continue to use the service as before.

- What is SAM? -
SAM started as a kiosk to bring our services closer so that you can pay bills, fines, top-ups, buy stamps, weigh your packages,
and more, even beyond the operating hours of our Post Offices. Today SAM extends beyond kiosks into multi-channels (Kiosks, Web and Mobile) to bring our services even closer and more accessible to you anytime and anywhere.

- Key features of SAM -
(1) Online Payments - Bill payments, top-ups, donations, and more to facilitate your payment needs.
(2) Digital Postal Mailbox - Look forward to simpler mail management and greater convenience of having your digital postal mail in one secured mailbox.
(3) Digital Postal Mail Subscription - Opt-in to receive digital postal mail from participating service providers.
(4) Anytime Anywhere - SAM Mobile enables you to make payments or manage your digital postal mail anytime, anywhere!

Version 3.28 -
• Minor bug fixes

Version 3.27 -
• Minor bug fixes

Version 3.26 -
• Bug fixes

Version 3.25 -
• Bug fixes
- Minor bug fixes

Version 3.24 -
• Enhancements
- Minor enhancements to payment flow.

- Version 3.23 -
• Bug fixes
- Fixed bug that caused app to crash on start up.
- Fixed bug that caused app to show payment confirmation pop-up multiple times.

- Version 3.22 -
• Bug fixes
- Fixed another bug that caused app to crash for some users.

- Version 3.21 -
• Bug fixes
- Fixed bug that cause app to crash in iOS 12.

- Version 3.20 -
• Enhancements
- Minor UI enhancements.
- Performance enhancements in Payments module.
• Bug fixes
- Minor bug fixes.

What’s New

Version 3.42.1

-Bug fix

Ratings and Reviews

1.5 out of 5
109 Ratings

109 Ratings


Keeps crashing

App keeps crashing whenever I try to load the payments tab so app crashes even before any of the biller appeared for me to select. I tried to use the web version instead. And Maybank or any other banks are not in the list of billers? How am I supposed to pay my credit card bills then?

Yen1711 ,

Worst app ever!

The app keeps asking if I want to link to my NTUC link card repeatedly in the middle of making a payment when I was trying to key in my password, and it’s not clear on the next steps to proceed. So I made a second attempt at payment when it said the first one failed. And then proceeded to state that I made three attempts at payment and two went through! Would never use this again

Iphone user18373637382 ,

Worst App Ever!

If I could rate this app a ZERO star, I would!
The verification process requires all my particulars such as address and NRIC. I just want to use the app to pay the bills. Why do you need all my details for?? Can’t even link my ntuc card to the system after umpteen times! App also respond very slow. I thought i could use this app so that i could earn ntuc link points, but looks like im going back to AXS app again. SAM app is so lousy.

App Privacy

The developer, Singapore Post Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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