SNACK by Income

Name: SNACK by Income
Rating: 3.4 (316 reviews)
Author: INCOME INSURANCE LIMITED

Your bite-sized insurance

Only for iPhone

Free

316 Ratings
Ages

4+
Years
Category

Finance
Developer

INCOME INSURANCE LIMITED
Language

EN
English
Size

116.7
MB

iPhone

Your bite-sized insurance & investment Why use SNACK? With SNACK, you no longer need to worry about hefty monthly premiums, lock-in periods and balancing savings and insurance. SNACK helps you with all that, but better! Don’t compromise on your daily lifestyle; let SNACK work in the background to build your insurance coverage and investment portfolio, a little at a time. Discover various SNACK products to get started - Critical Illness, Life, Accident, Investments, Chillax Pack, Self Care Pack & Junior Pack all in one place. •⁠ ⁠SNACK allows you to build and stack your insurance coverage and investment portfolio easily and quickly through your daily activities •⁠ ⁠SNACK is flexible. Stop any time you want and set a weekly cap to grow your coverage at your own pace •⁠ ⁠SNACK gives you fantastic rewards. Get complimentary insurance coverage and investment units when you spend with SNACK Reward Merchants, complete Challenges or by simply keeping yourself healthy with SNACKFIT. To help you get started, enjoy $1,000 free insurance coverage per eligible insurance product whenever you sign up for the respective products. Terms and condition apply. Information correct as of 7 August 2024. --- SNACK is developed by Income, a Direct Insurer (composite) licensed by the Monetary Authority of Singapore.

Ratings & Reviews

3.4

out of 5

316 Ratings

Good but
05/05/2022

very sad and mad
The app is good, very easy to work around and getting covered while doing everyday things is really useful. The events are really fun as well.The customer service is kinda nasty. Emails take almost a month to reply and by the time I receive a reply that’s automated and could be easily be found in the terms page, I find it too troublesome to send in a reply, further explaining/elaborating my problem just to wait (probably) another month for what I assume would be another textbook answer. So I guess just make sure u don’t need any assistance because it is too annoying to wait and go through all of that
Good but
05/05/2022

very sad and mad

The app is good, very easy to work around and getting covered while doing everyday things is really useful. The events are really fun as well.The customer service is kinda nasty. Emails take almost a month to reply and by the time I receive a reply that’s automated and could be easily be found in the terms page, I find it too troublesome to send in a reply, further explaining/elaborating my problem just to wait (probably) another month for what I assume would be another textbook answer. So I guess just make sure u don’t need any assistance because it is too annoying to wait and go through all of that
Easy and Intuitive interface
31/08/2020

Celzo25
I recently downloaded SNACK and used it for the very first time. It was a smooth process, not complicated at all, unlike what one may think of when it comes to buying an insurnace policy. I like the idea - how it is linked to my lifestyle and the flexibility it gives me to control over my bite-size contribution toward my insurance coverage. It’s very affordable too!

Developer Response
Thanks! We're constantly looking to push the boundaries in the insurance industry, and SNACK is our latest foray! Hooray! 🌅
Easy and Intuitive interface
31/08/2020

Celzo25

I recently downloaded SNACK and used it for the very first time. It was a smooth process, not complicated at all, unlike what one may think of when it comes to buying an insurnace policy. I like the idea - how it is linked to my lifestyle and the flexibility it gives me to control over my bite-size contribution toward my insurance coverage. It’s very affordable too!
Developer Response 10/02/2021
Thanks! We're constantly looking to push the boundaries in the insurance industry, and SNACK is our latest foray! Hooray! 🌅
Disappointing Experience and Poor Customer Service
24/01/2024

srs8889
I am compelled to give this app a 1-star rating due to multiple issues that significantly impacted my experience. Firstly, the registration process is overly complicated and buggy, leaving me unable to fully utilise the app’s features. Despite numerous attempts, the problem remained unresolved.Furthermore, the customer service has been deeply unsatisfactory. Responses to my inquiries are painfully slow, and often, I am left waiting for days/weeks without any form of acknowledgment. This lack of communication is not only frustrating but also reflects poorly on the company’s commitment to user satisfaction.And my attempt to cancel the monthly subscription and stop the deductions from my account was met with complete silence. Despite sending emails requesting the cessation of charges, there has been no response, and the deductions continue.This experience has been disheartening and inconvenient. I strongly advise potential users to consider these serious issues before deciding to use this app.

Developer Response
Hi srs8889,Thank you for taking the time to write a review. We are truly sorry you had such an experience with us.We understand you have reached out to our support team. We will do our best to assist with your request as soon as possible. Kindly write in to us at hello.snack@income.com.sg for an update. We look forward to hearing from you. Best, SNACK by Income
Disappointing Experience and Poor Customer Service
24/01/2024

srs8889

I am compelled to give this app a 1-star rating due to multiple issues that significantly impacted my experience. Firstly, the registration process is overly complicated and buggy, leaving me unable to fully utilise the app’s features. Despite numerous attempts, the problem remained unresolved.Furthermore, the customer service has been deeply unsatisfactory. Responses to my inquiries are painfully slow, and often, I am left waiting for days/weeks without any form of acknowledgment. This lack of communication is not only frustrating but also reflects poorly on the company’s commitment to user satisfaction.And my attempt to cancel the monthly subscription and stop the deductions from my account was met with complete silence. Despite sending emails requesting the cessation of charges, there has been no response, and the deductions continue.This experience has been disheartening and inconvenient. I strongly advise potential users to consider these serious issues before deciding to use this app.
Developer Response 23/02/2024
Hi srs8889,Thank you for taking the time to write a review. We are truly sorry you had such an experience with us.We understand you have reached out to our support team. We will do our best to assist with your request as soon as possible. Kindly write in to us at hello.snack@income.com.sg for an update. We look forward to hearing from you. Best, SNACK by Income
Intuitive pocket App for micro-insurance
07/08/2020

Penghan1234567890
A friend recommended this app to me when it was recently launched by NTUC Income and I must say the user interface is really nice and the user experience is really intuitive as well. I would highly recommend this app to anyone that wants to get covered while forking out just a bit of your monthly expenditure (esp for young adults) like myself :)

Developer Response
Hi there! Thank you for your kind words on the app interface and the proposition of SNACK, we appreciate it! 🙏 Yes it's that bit by bit bite-sized coverage which will stack up to a sizeable protection over time! 🍔
Intuitive pocket App for micro-insurance
07/08/2020

Penghan1234567890

A friend recommended this app to me when it was recently launched by NTUC Income and I must say the user interface is really nice and the user experience is really intuitive as well. I would highly recommend this app to anyone that wants to get covered while forking out just a bit of your monthly expenditure (esp for young adults) like myself :)
Developer Response 29/08/2020
Hi there! Thank you for your kind words on the app interface and the proposition of SNACK, we appreciate it! 🙏 Yes it's that bit by bit bite-sized coverage which will stack up to a sizeable protection over time! 🍔

The latest version contains bug fixes and performance improvements to enhance your SNACK experience!

Version 6.14.6 4 Mar

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: INCOME INSURANCE LIMITED
Size: 116.7 MB
Category: Finance
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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SNACK by Income

Ratings & Reviews

Good but

Easy and Intuitive interface

Disappointing Experience and Poor Customer Service

Intuitive pocket App for micro-insurance

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

More by INCOME INSURANCE LIMITED

My Income (Insurance)

You Might Also Like

Dobin: Manage Your Money

Longbridge: Trade & Invest

Syfe: Invest, Trade and Save

iChange Member

MariBank Singapore

GXS Bank

UOBAM Invest

Liquid Pay

Coinhako: Buy Bitcoin & Crypto

Singlife: Save, Earn, Insure