StarHub App

Name: StarHub App
Rating: 4 (9194 reviews)
Author: StarHub Ltd

Utilities

Free

9.2k Ratings
Ages

4+
Years
Category

Utilities
Developer

StarHub Ltd
Language

EN
English
Size

323.3
MB

The StarHub app is here to help you do more, effortlessly. Discover new deals and manage your StarHub services anytime, anywhere with the refreshed StarHub app! • Shop our latest mobile, broadband and entertainment offerings, all within the app • Activate and manage your mobile plans, view your data allowance, add roaming packs and more • Change up your entertainment offerings with new TV+ passes and streaming add-ons • View and pay your bills, or top-up your StarHub wallet with ease • Get alerts on the latest deals or important updates related to your services • Subscribe to add-ons and services like our cyber security suite or worry-free device care • Have any questions? Get 24/7 support from our virtual assistant StarHub's achievements and assurances: • Sustainability Champion: Named World’s Most Sustainable Telco on 2025 Corporate Knights' Global 100 • Data safety certified: Awarded with the Data Protection Trustmark (DPTM) certification by Infocomm Media Development Authority (IMDA) • Secure transactions: Committed to the high standard in payment safety with PCI-DSS compliance

Ratings & Reviews

4.0

out of 5

9.2k Ratings

意见书
01/06/2020

C T Seah
麻烦贵公司在传达讯息给我时请用中文字，因为我不会英文，谢谢
意见书
01/06/2020

C T Seah

麻烦贵公司在传达讯息给我时请用中文字，因为我不会英文，谢谢
Unethical greedy company, nonexistent support
27/11/2025

jl479e
As a long term prepaid user, I was “freely upgraded” into the new prepaid L plan. I didn’t think too much about it and thought it worked the same way as the old plan just with faster speeds. I was WRONG. A month later i received a notification that my line has been limited and i needed to pay $30 to reactivate it. Upon more research the new “prepaid” card works the same as regular sim plans with monthly renewals. For some reason, i got thrown into the most expensive prepaid L plan $30 a month while other customers are thrown into the prepaid S plan with a perpetual $7 discount - making it only $3/mth. How on earth is this ethical?When i reached out to the official support agent Hanna to change me to the prepaid S plan ($10/mth).She just kept dissing the issue and repeated on how i have to pay the $30 to reactivate my line only then i can change to the cheaper tier. I asked her to change me to the S tier as i was unwilling to pay $30 but she did not want to help nor escalate.
Unethical greedy company, nonexistent support
27/11/2025

jl479e

As a long term prepaid user, I was “freely upgraded” into the new prepaid L plan. I didn’t think too much about it and thought it worked the same way as the old plan just with faster speeds. I was WRONG. A month later i received a notification that my line has been limited and i needed to pay $30 to reactivate it. Upon more research the new “prepaid” card works the same as regular sim plans with monthly renewals. For some reason, i got thrown into the most expensive prepaid L plan $30 a month while other customers are thrown into the prepaid S plan with a perpetual $7 discount - making it only $3/mth. How on earth is this ethical?When i reached out to the official support agent Hanna to change me to the prepaid S plan ($10/mth).She just kept dissing the issue and repeated on how i have to pay the $30 to reactivate my line only then i can change to the cheaper tier. I asked her to change me to the S tier as i was unwilling to pay $30 but she did not want to help nor escalate.
The worst experience wh this telco company
05/01/2021

hopelessstarhub
I was a fixed cable line user for the internet from 2017. Shifted to old hdb n the signal there is very bad so decided change to wifi broadband. But after change become worse. they send the bill to my old address cause me did not receive my bill. And I was happy assume first few months was free? Vert fast they cut my line n fine me for thousands plus saying I didn’t pay n need to terminate my contract early. Haloo....r u ok? After take long time for them to “investigate “ they had admitted the mistakes and agreed to wave the fine with the term. Had u sign any other broad band? If yes meaning you are agree to terminate early n the fine will still on. I was like what the. N now out the blue mybill jump from 60+ to 350+ and my line being cut again. Cant even contact biling dept to know what happened. They stop u wh reason ur account hv outstanding. Come on la start hub.
The worst experience wh this telco company
05/01/2021

hopelessstarhub

I was a fixed cable line user for the internet from 2017. Shifted to old hdb n the signal there is very bad so decided change to wifi broadband. But after change become worse. they send the bill to my old address cause me did not receive my bill. And I was happy assume first few months was free? Vert fast they cut my line n fine me for thousands plus saying I didn’t pay n need to terminate my contract early. Haloo....r u ok? After take long time for them to “investigate “ they had admitted the mistakes and agreed to wave the fine with the term. Had u sign any other broad band? If yes meaning you are agree to terminate early n the fine will still on. I was like what the. N now out the blue mybill jump from 60+ to 350+ and my line being cut again. Cant even contact biling dept to know what happened. They stop u wh reason ur account hv outstanding. Come on la start hub.
StarHub Rewards rocks
16/09/2024

Macumazana
Very good strategy to get consumers into the app by introductions lucky draws that you can never win. Oh and don’t bother nor worry with the StarHub rewards points redemption- all they did is freeze the page upon redemption day and make all rewards fully redeemed after you successfully logged in again after the app freezesGood marketing strategy for fellow IT web-based companies and competitors- the more time customers spent on your app, the less time they have with other websites
StarHub Rewards rocks
16/09/2024

Macumazana

Very good strategy to get consumers into the app by introductions lucky draws that you can never win. Oh and don’t bother nor worry with the StarHub rewards points redemption- all they did is freeze the page upon redemption day and make all rewards fully redeemed after you successfully logged in again after the app freezesGood marketing strategy for fellow IT web-based companies and competitors- the more time customers spent on your app, the less time they have with other websites

Version 7.24.2 Your feedback has shaped the new StarHub App! Dive into a more personalised all-in-one experience. We’ve made it all about you, ensuring a smoother and more connected journey. Discover the enhancements and stay effortlessly in touch.

Version 7.24.2 16 Jan

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: StarHub Ltd
Size: 323.3 MB
Category: Utilities
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More