Tell me@1823 v2 4+

Contact 1823 anytime anywhere

1823, Efficiency Office, HKSAR Government

    • Free

iPhone Screenshots


1823, managed by the Efficiency Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23
participating departments of the Hong Kong Government and receives complaints about any area of Hong Kong Government services.

This revamped Tell me@1823 Mobile App provides a convenient channel for you to contact 1823 anytime and anywhere via the Internet.


• Case submission
Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map.

• Case record and replies
View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases.

• Instant answers to simple enquiries
Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy.

Privacy Statement:
Personal Information Collection Statement:

What’s New

Version 2.1.5

Stability improvement

App Privacy

The developer, 1823, Efficiency Office, HKSAR Government, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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