iPhone Screenshots

Description

Book your favorite classes on the move with True Mobile App. Access quickly to all clubs information, fitness and health tips, and more!

TROUBLESHOOTING

[Error Msg - "Please try again later or it might because the timing is too close"]
- Online booking will close 2 hours before class commences.
- Members cannot make a class booking at another centre if the class starts within 1 hour after the first class ends. This rule will not apply if the booking is for the same club.

[Unable to cancel Class]
- Online class cancellation will close 2 hours before class commences. Class booking and cancellations will still be available via phone call or centre reception until class commences.

[Online Waiting List]
Vacancy available for online waiting list is on a first-come-first-serve basis.
When a vacancy is available, an email will be sent to all members on the same online waiting list for that particular class. The first member who acknowledges the email will be given the slot.

No email will be sent to inform members that the said vacancy has been taken up. Online waiting list will expire 2 hours before class commences. After which members may want to join the Walk-in Queue at the reception.

[Unable to book/System busy]
Please note that our server experiences the highest booking traffic everyday from 9pm to 10pm.

The respective commencement time for booking for Yoga, Aerobics, and Spinning classes are 9pm, 9.30pm, and 10pm.

What’s New

Version 1.2.2

Minor bug fixes

Ratings and Reviews

1.9 out of 5
48 Ratings

48 Ratings

rizalriffs ,

Should update the screen ratio

The screen ratio is small like iPhone 4 like that with the black bars below and on top should update to more to date look and fill up the phone screen space like all other apps.

verticalstarz ,

Terrible, outdated app

You would think that with all the money True is getting from their members, they could at least update their app. This app is slow, outdated and terrible to use with bad interface. With all the new gyms & facilities coming up, nothing is reflected in the app (Chevron is still shown as a gym to book your classes from) and I still have to go online to their website to look for info - doesn’t this defeat the purpose of an app?? It is also so difficult to look for a specific class - there should be an option to go by class rather than just by location. So many, so many ways to improve and nothing has been done. Trulu deeply disappointed in you, True.

Cool christian ,

Hangs and very basic app

After the update we get error messages saying connection error when we click book. The app is also very laggy, “loading” very often which means hang. Capacity of classes reduced significantly with COVID restrictions but yet TF cut down on number of classes. Despite tons of complaints from members TF still hasn’t taken in feedback. Very profit oriented co at expense of members. If anyone having problems booking classes in other gyms don’t be lured to sign up TF. It’s worst.

App Privacy

The developer, True Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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