UBS & UBS key4 4+

Mobile Banking

UBS AG

    • 4.2 • 156 Ratings
    • Free

Screenshots

Description

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL

Do you meet the requirements to use our Mobile Banking App?
• iPhone with at least iOS version 15.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.

What’s New

Version 14.4.0

Small improvements and bug fixes.
Release notes: www.ubs.com/mobile-release-notes

Ratings and Reviews

4.2 out of 5
156 Ratings

156 Ratings

mckmchan ,

Unable to use access app

The mobile app does not allow log in with the access app within the same device. On opening the mobile app, it asks for log in using the access card even though I have set up access app.

Developer Response ,

Hello, we released an update of the Mobile Banking App that should solve the problem. Please download it and try again. If you continue to experience problems, please contact us at sh-mobile-feedback@ubs.com. Best regards, Your UBS team

user741239 ,

iPhone 6 can only iOS 12

Having an iPhone 6, iOS 12 is the latest possible version. Will I not be able to use UBS-ebanking-app anymore in near future with my perfect working iPhone 6? Maybe time to switch to a more customer friendly bank!
Latest version not installing on iPhone 6 anymore. Latest available version prevents me from logging in. I am locked out from my accounts! Unbelievable arrogance for UBS IT and management.

Developer Response ,

Thank you for your feedback and please excuse the inconvenience. For security reasons, the UBS Mobile Banking app will soon only be available for iOS 13 or newer versions.
As an alternative to the Mobile Banking app, you can still log on to your e-banking via desktop.
We thank you for your understanding. Best regards, your UBS team

yangc chee ,

Slow and clumsy

Slow in loading, not intuitive, pages do not link smoothly via click through, unable to view performance measures in trade currency

App Privacy

The developer, UBS AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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