Watsons SG - The Official App 4+

A. S. Watson & Company, Limited

    • Free

iPhone Screenshots

Description

Watsons, your no. 1 favourite health & beauty store is now on mobile app! You can now shop for the latest health, beauty and personal care products anywhere and anytime.
What's more, you can now easily earn and redeem your Watsons membership points without physical card through the app. Simply browse all the what's hot deals, latest and exclusive products, or even scan the product barcode, add to cart and checkout on-the-go with your mobile.

Check out the app’s awesome features:
1) Watsons Membership Go Cardless
For added convenience, link up and access your membership to get rewarded wherever you go.

2) Exclusive Online and Mobile Promotions
Enjoy exclusive online and mobile deals, right at your fingertips!

3) Scan your products
For a faster and easier product search, just scan the product barcode to add it to cart.

4) Pay with Watsons member points
Pay easily with your member points whenever you shop with Watsons Mobile App, and get real-time points balance to know how much you got.

5) Islandwide delivery or pick up at Watsons store
Have your items delivered straight to your friends/home or choose a Watsons store near you for self-pickup.

6) Favourite items
Save your preferred products and access it all under “My Wish List” for future repeat purchases.

7) Enhanced Store Locator
Looking for a Watsons store or need to speak to a pharmacist? Simply click the store locator wherever you are.

8) Secure checkout
Secure payments via MasterCard, Visa and American Express credit card.

What’s New

Version 23010.7.2

Thanks for using Watsons SG app! We’ve upgraded our app & improved the overall app performance to boost user experience.


Do leave us a positive review if you have enjoyed the app experience, thank you!

Ratings and Reviews

4.4 out of 5
7.7K Ratings

7.7K Ratings

ruggyzed ,

Easy to use and frequently great offers

Shopping on watsons app is easy and there are always great promotions and offers. Value for money purchases and wide range of products, especially those popular in other countries are brought into Singapore. The app also breaks shop space limits, offering more merchandises than the neighborhood stores. However, I hope that their search for products can be improved, adding more keywords should make the search more accurate instead of showing no items that matches.

C_Everleigh ,

Delivery Didn’t Turn Up😱

My first time downloading & purchasing via Watson App, purchase and payment were smooth but …. I was shocked when my delivery didn’t turn up! I purchase on Monday 01/11 and arrange delivery on Sat 06/11 between 6-10pm, I rush hm to wait for the delivery, waited until 10:10pm, still no sign or any updates (whether is an email, a text, or a call) I waited like an idiot until I do a Live Chat via Watson App and realise that delivery just change its date to next week, Monday 08/11 without informing me at all😡🤬🤦🏻‍♀️OMG🤦🏻‍♀️! Worse part is, the LIVE CHAT person don’t even reply my question, upon seeing my text mentioning delivery did not come, just reply “sorry for inconvenience caused” follow-by “re-delivery …..” !!! I’m so fed-up !!! How can Watson just re-schedule my delivery as they like without checking with me or informing me ??? This is my worse online purchase / delivery experience I had🙄 as I always purchase online, NEVER such an incident happened before! Now I got to re-arrange my schedule just to wait for the stupidest arrangement Watson had for me! Bad experience and definitely after this purchase, will not re-purchase via their app anymore !!! 😡🤬👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼😠😤

Developer Response ,

Hi User,



We are terribly sorry to hear the experience you have had with us. We understand how frustrating this is. We are constantly trying to improve on our delivery services and we really appreciate your feedback. If you have any other feedback, please reach out to us at https://www.watsons.com.sg/contactUs for us to be able to serve you and our customers better.


- Aryq

lusiana miss ,

Delivery was always delayed without informing

Watson app needs way lots of improvement. The delivery date was delayed and Watsons did not even bother to inform you. I waited till late night and tried to contact both Watsons and Ninja on my order but nobody could response due to weekend. They push the blame to NinJa Van but Ninja Van told me that there is nothing they can do and they just left the parcel outside the riser even though nobody is home the following day. NinjaVan ask me to contact Watsons. I wrote to Watsons and nobody bother to reply me! Very lousy e commerce from a big brand!It has been years since they had online but every single time when there is suppose to have an online voucher that was supposed to be given after your purchase, was also late. 2-3 weeks later and the e voucher was still not in my account. Order from other platform will be a wiser choice

Developer Response ,

Hi Lusiana,

We apologize for the inconvenience caused with your order. We totally understand the frustration that comes from not receiving your order on time and having to contact several parties. If this issue has not been resolved, please reach out to us at https://www.watsons.com.sg/contactUs for us to better serve you. We look forward to serving you better in the future.
- Aryq

App Privacy

The developer, A. S. Watson & Company, Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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