Watsons SG - The Official App 4+

AS Watson & Company, Limited

    • Free

iPhone Screenshots

Description

Watsons, your no. 1 favourite health & beauty store is now on mobile app! You can now shop for the latest health, beauty and personal care products anywhere and anytime.
What's more, you can now easily earn and redeem your Watsons membership points without physical card through the app. Simply browse all the what's hot deals, latest and exclusive products, or even scan the product barcode, add to cart and checkout on-the-go with your mobile.

Check out the app’s awesome features:
1) Watsons Membership Go Cardless
For added convenience, link up and access your membership to get rewarded wherever you go.

2) Exclusive Online and Mobile Promotions
Enjoy exclusive online and mobile deals, right at your fingertips!

3) Scan your products
For a faster and easier product search, just scan the product barcode to add it to cart.

4) Pay with Watsons member points
Pay easily with your member points whenever you shop with Watsons Mobile App, and get real-time points balance to know how much you got.

5) Islandwide delivery or pick up at Watsons store
Have your items delivered straight to your friends/home or choose a Watsons store near you for self-pickup.

6) Favourite items
Save your preferred products and access it all under “My Wish List” for future repeat purchases.

7) Enhanced Store Locator
Looking for a Watsons store or need to speak to a pharmacist? Simply click the store locator wherever you are.

8) Secure checkout
Secure payments via MasterCard, Visa and American Express credit card.

What’s New

Version 24030.7.1

Thanks for using Watsons SG app! We’ve upgraded our app, introduced new features & improved the overall app performance to boost user experience.
Do leave us a positive review if you have enjoyed the app experience, thank you!

Ratings and Reviews

4.5 out of 5
12.5K Ratings

12.5K Ratings

C_Everleigh ,

Delivery Didn’t Turn Up😱

My first time downloading & purchasing via Watson App, purchase and payment were smooth but …. I was shocked when my delivery didn’t turn up! I purchase on Monday 01/11 and arrange delivery on Sat 06/11 between 6-10pm, I rush hm to wait for the delivery, waited until 10:10pm, still no sign or any updates (whether is an email, a text, or a call) I waited like an idiot until I do a Live Chat via Watson App and realise that delivery just change its date to next week, Monday 08/11 without informing me at all😡🤬🤦🏻‍♀️OMG🤦🏻‍♀️! Worse part is, the LIVE CHAT person don’t even reply my question, upon seeing my text mentioning delivery did not come, just reply “sorry for inconvenience caused” follow-by “re-delivery …..” !!! I’m so fed-up !!! How can Watson just re-schedule my delivery as they like without checking with me or informing me ??? This is my worse online purchase / delivery experience I had🙄 as I always purchase online, NEVER such an incident happened before! Now I got to re-arrange my schedule just to wait for the stupidest arrangement Watson had for me! Bad experience and definitely after this purchase, will not re-purchase via their app anymore !!! 😡🤬👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼😠😤

Developer Response ,

Hi User,



We are terribly sorry to hear the experience you have had with us. We understand how frustrating this is. We are constantly trying to improve on our delivery services and we really appreciate your feedback. If you have any other feedback, please reach out to us at https://www.watsons.com.sg/contactUs for us to be able to serve you and our customers better.


- Aryq

ruggyzed ,

Easy to use and frequently great offers

Shopping on watsons app is easy and there are always great promotions and offers. Value for money purchases and wide range of products, especially those popular in other countries are brought into Singapore. The app also breaks shop space limits, offering more merchandises than the neighborhood stores. However, I hope that their search for products can be improved, adding more keywords should make the search more accurate instead of showing no items that matches.

Dancingmee ,

App is not great.

From the start, had difficulty logging in as app insisted I had already registered which I had never done and I was unable to reset my password as it kept rejecting my card number and password. Had to engage customer service live agent to resolve this and it could a long time to do so. But thankful it got done. Then I realised Gender was set as something different to what I wanted and couldn’t change it. Further I couldn’t set my card details until I figured it could only be done when making the first purchase. This customer service did not know and kept giving wrong advice saying to close the app and reopen it when actually the right advice would have been to set the card details when in the process of checkout of the first purchase. Again the live agent took a long time. And it was painful just using this app to do the setup and very slow live agent service for troubleshooting.

App Privacy

The developer, AS Watson & Company, Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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