WhiteCoat 17+
See A Doctor Wherever You Are
WhiteCoat Holdings Pte. Ltd.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
GP, Paediatrics & Mental Wellness services available.
Teleconsult a Singapore-registered doctor on your phone at your convenience, and manage your healthcare needs on one app.
Consult with Paediatricians for your children, or speak with Mental Wellness Professionals (Psychologists and Psychiatrists) via on-demand / appointment booking basis.
WhiteCoat is the first telemedicine provider in the Ministry of Health (MOH) Singapore’s regulatory sandbox, and is also available in Indonesia.
Kini telah hadir WhiteCoat, sebuah layanan kesehatan yang membantu Anda untuk berkonsultasi via video dengan Dokter Umum teregistrasi di Indonesia, atau Dokter Umum teregistrasi di Singapura melalui ponsel dimana pun Anda berada dalam hitungan menit.
Mulailah telekonsultasi pertama Anda; Unduh WhiteCoat sekarang.
What’s New
Version 3.0.70
- Application improvement.
- Bug fixes for improved performance.
Ratings and Reviews
Going far and beyond their service standards, by far the best teleconsult app!
Hear me out. I work for another teleconsult company and I humbly admit that WC is my direct competitor. My baby was down with diarrhoea for 4 days and I decided to use WC for the reason knowing that GP do see baby below 2. I consulted Dr Wee Hide - best decision ever. Honestly, assuring exp when you got a screaming diarrhoea baby and she is still so professional. Second, I only got the option next day delivery option but I can’t wait till next day so I emailed in via their contact us function on their web. I got a reply in THREE MINS. 1. They change my delivery from next day and expedited it. 2. They updated it to be EXPRESS and 3. I receive the medicine and everything else within 1 hour from CONSULT TILL MEDICINE all without extra charge. To be honest, even my app doesn’t fulfil that. I’m VERY impressed.
Lastly this is the part where I didn’t get a memo from the doctor and email in the next day. Guess what, she wrote a memo within 10 mins of my email. This ops team is superOps or what. You guys really solve user issues I’m so proud of you and the app.
(BTW I love the simple uxui)
I can’t openly post this on my social media though I really want to but thank you thank you thank you for delivering the best service and solving my pain points.
Efficient and Professional Service/App
Recommended! Tried out Whitecoat’s tele-consultation services a couple of times recently, and have to say this is now my preferred mode over physical visits to the clinic. Was earlier sceptical on seeing a doctor over a video conference, but the doctors here that I have encountered thus far are meticulous, and were able to diagnose my issues professionally. There was also almost no waiting time to link up with my attending doctor, medications reached my doorstep within three hours. Great service for not-so-serious ailments that do not require physical examination/tests. Goodbye to long waits/queue-time at physical clinics!
Lousy and appalling service
Wanted to do a supervised ART test but was prompted by their app to do a teleconsult with a GP to get a referral letter. Paid $50+ and when I could book the supervised ART, it shows only the earliest time slots next day at 10am when I’m already covid positive in the evening the day before. I’d to go to the isolation facility asap thus the reason for a teleconsult. The app should have allowed us to check the timings before doing a teleconsult. In the end, I’d to go down to a physical clinic which was way more convenient. To add on, the lady who called me about this issue - her attitude was way too atrocious. She insisted that there’re no complains on this thus it’s not an issue LOL? To think of it, people might have got no choice to wait for ART the next day as they’ve already paid for the GP teleconsult right since it’s $50+ right? Do use at your own risk as the customer team seems to have rather bad in dealing with situations. If she could have empathized with my situation and offered solutions or improvements moving forward, I might have let the issue slide. But no, she was just rude and didn’t let me speak the whole time until I’d to raise my voice. She also asked me to go ahead to use other apps next time lol 😂
Developer Response ,
Hi debsong, we regret to hear that your experience was less than ideal and thanks very much for taking the time and effort to share your feedback with us. We will look into this issue, and we hope to do better next time. Wishing you a speedy recovery!
App Privacy
The developer, WhiteCoat Holdings Pte. Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- WhiteCoat Holdings Pte. Ltd.
- Size
- 159.6 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Indonesian, Simplified Chinese, Vietnamese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- Copyright © WhiteCoat Holdings Pte. Ltd.. All Rights Reserved.
- Price
- Free