Loop Email helps teams manage customer messages in shared email accounts such as support@, contact@, info@, orders@ and more. Efficiently and on the go.
Loop is a simple yet powerful team inbox, easy to set up and use for teams handling customer messages via email. With Loop no messages get missed and your team can assign ownership, chat about customer emails, exchange files, automate workflows and manage shared inboxes with ease, all within a purpose-built iOS app.
With Loop you’ll be able to:
- Manage any shared email accounts
- Collaborate 1-2-1 and in groups with your team
- Set up automated workflows to help you manage any incoming emails
- Have internal discussions with your team before replying to your customers
- Organize your personal as well as team inboxes for best productivity
- Unified inbox: Manage all of your email accounts from one view
- Shared inbox: Manage incoming emails as a team, without having to share login details
- Assign owners: Know who’s in charge of any conversation
- Side chat on emails: Start a private side chat on any email thread
- Team channels: Use Loop for team chat as well as email management
- Shared tags: Keep your team inbox organized with labels and tags
- Rules & automations: Automate workflows for your team with a powerful rules engine
- SLAs: Get your response time optimized with SLA notifications
- Snooze: Snooze a conversation for a period of time to keep your inbox organized
- Templated responses: Set up templates for frequent queires
- Collision detection: Prevent sending multiple replies by mistake
- Reports & insights: Customizable reports to see how your team is doing
- Works across all platforms
This release has performance improvements and
bug fixes to ensure you continue to enjoy
Your Loop team
Ratings and Reviews
My online office
The Loop made it into my favourite app list after a couple weeks. The app recognised who are my most important contacts and enabled me to work with them efficiently. I love the side chat on emails and the fact that I can work with clients and chat woth my team from one app. Works well with the desktop app. I would recommend it to any team that works with clients on email a lot.
Where Slack meets email
Superb team collaboration app with turn on your email option available. Perfect if you have a lot of external communication with clients and a smaller team that takes care of tasks.
Love how email, chat and team collaboration is merged in one place. ⭐️
Developer Response ,
Thanks for your feedback, we are really happy you and your team like Loop Email! :)
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Marg UK Ltd.
- 103.4 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © Marg (UK) Ltd.
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