Twilio Frontline 4+

Connect Customers and Workers

Twilio, Inc.

Designed for iPad

    • Free

Screenshots

Description

Twilio Frontline powers seamless digital relationships between customers and sales teams. With a dedicated personal inbox, workers are able to manage contact lists via CRM integration, field incoming message requests, and continue a conversation with customers, regardless of how they choose to communicate – over SMS, WhatsApp, or Voice.

What’s New

Version 1.11.0

New:
• Template callback requests now indicate channel and whether a WhatsApp conversation window is open or closed
• Audio player support for inbound M4A files

Fixes:
• Fix for chat delivery statuses
• Privacy notice links updated

App Privacy

The developer, Twilio, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

You Might Also Like

Talkyto - Twilio calls & SMS
Business
Blue Yonder Workforce
Business
Toktiv – Twilio Calls and SMS
Business
Telfon - Twilio Calls & Chats
Business
Okta Mobile
Business
Salesfloor
Business