Akixi 4+
Akixi Limited
Navrhnuté pre iPad
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- Bezplatné
Snímky obrazovky
Popis
Welcome to Insights – the ultimate companion for call center managers and supervisors! Insights revolutionizes the way informal call centers operate by offering real-time visibility into customer engagement performance. Seamlessly linking to our comprehensive call insights and call center reporting platform, this app empowers managers to stay informed and in control, all at their fingertips.
With Insights, supervisors can monitor and manage agents and call queues in real time, ensuring optimal efficiency and exceptional customer service. The app provides a suite of real-time reports, including extension and agent reports, and wallboards. What sets Insights apart is its mobile-friendly interface, enabling users to receive push notifications for immediate updates on service levels. This feature allows managers to stay on top of customer experience metrics without being tied to their reporting client constantly.
Designed for convenience and efficiency, Insights streamlines the way call center's operate, providing managers with the tools they need to make informed decisions on the go. Experience real-time insights and take control of your call center's performance with Insights – your window into enhanced customer engagement.
- Insights
- Call Center management
- Real-time reporting
- Customer engagement
- Supervisory control
- Mobile-friendly
- Performance metrics
- Agent monitoring
- Service level notifications
- Customer experience tracking
Novinky
Verzia 1.4.0
Branding refresh, Custom branding, Enablement of Push Notifications, Vulnerability and Performance updates
Ochrana súkromia v apkách
Akixi Limited uvádza, že zásady ochrany súkromia v aplikácii môžu zahŕňať narábanie s údajmi spôsobom popísaným nižšie.Viac sa dozviete v pravidlách ochrany súkromia vývojára.
Údaje sa nezhromažďujú
Vývojár nezhromažďuje z tejto aplikácie žiadne údaje.
Postupy ochrany osobných údajov sa môžu líšiť, napríklad v závislosti od používaných funkcií alebo vášho veku. Ďalšie informácie
Informácie
- Poskytovateľ
- Akixi Limited
- Veľkosť
- 5,7 MB
- Kategória
- Obchod
- Kompatibilita
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- iPhone
- Vyžaduje systém iOS 13.0 alebo novší.
- iPad
- Vyžaduje systém iPadOS 13.0 alebo novší.
- iPod touch
- Vyžaduje systém iOS 13.0 alebo novší.
- Mac
- Vyžaduje systém macOS 11.0 alebo novší a Mac s procesorom Apple M1 alebo novší.
- Apple Vision
- Vyžaduje systém visionOS 1.0 alebo novší.
- Jazyky
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Angličtina
- Vek
- 4+
- Copyright
- Copyright 2023 © Akixi. All rights reserved.
- Cena
- Bezplatné