IFS Remote Assist 4+

Enterprise Remote Assistance

Help Lightning, Inc

Designed for iPad

    • Free

Screenshots

Description

AI-powered remote assistance with Merged Reality for fast, accurate support. Enjoy real-time visual recognition, smart tagging, and automated guidance.

IFS Remote Assistance and Visual Guidance enterprise-wide AR solution for fast visual help provides remote expert guidance and support, with advanced features such as spatial computing, patented merged reality, curated quick knowledge, AI value analytics and automated visual procedures for guided self-help.

Hyper-Quick Merged Reality unlocks the power for extremely fast, accurate remote expert assistance with patented Merged Reality. Merged Reality is a virtual, side-by-side video collaboration with blended “live” hand gestures, overlayed visual instruction, curated quick knowledge, alpha-channel-enabled visual aids, pre-selected troubleshooting, and merged demonstration using real tools and equipment. Merge content and real interactions with AR spatial understanding and annotations.

Curated Quick Knowledge Share and manage smart, quick knowledge in visually guided procedures, chat, and merged reality fast help sessions. Manufacturers and service organizations accelerate precise communication with curated model and serial number related images, videos, guides, PDFs, drawings, and models from enterprise content. Understand flows quickly for installation, troubleshooting, safety, sales and break/fix service in merged reality or chat sessions.

What’s New

Version 17.1.124

What’s New in This Version (17.1.124)

• AI-Enhanced Visual Assistance: New AI capabilities like ClearSight AI, SmartTag AI, and VoiceScript AI are now integrated, offering automated image recognition, transcription, and smart tagging for faster, more accurate support.
• Automated Procedure Generation: IntelliAssist AI generates real-time step-by-step guides from technical manuals to aid in self-help and technician training.
• Enhanced Knowledge Sharing: Quickly access curated content, such as installation guides and troubleshooting videos, right within your sessions, powered by SmartFolders AI.
• Improved Performance and Bug Fixes: We’ve optimized the app’s overall performance and resolved minor issues to ensure a smoother user experience.

App Privacy

The developer, Help Lightning, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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