FWD SG 12+

Improve purchase journey of Travel Insurance

Get a quote, buy or manage your policies with the FWD SG app.

Because at FWD, we believe in making insurance simple and convenient for you through technology and innovation, so that you focus your time and energy on people who matters most.

• ALL IN ONE:
Say bye to multiple logins by using your online service account. Find it hard to remember your passwords? Simply login by turning on your biometrics or face ID.

• VIEW POLICY DETAILS AND RETRIEVE POLICY DOCUMENTS:
Worried about missing a policy renewal? Log in to the app and you’ll find your policy details in a jiffy!
If you’re an insured (and not policy owner) of the policy, you can view your policy details via the app too. Just remember to sign up for an account with us as an insured.

• SEAMLESS CLAIMS SUBMISSION:
Submit your claims hassle-free by taking photos of your documents and uploading them via the app.

• UPDATE PERSONAL PARTICULARS:
Change your address, mobile number or any other personal details with ease.

• LOCATE A WORKSHOP OR CLINIC:
Find the nearest car or motorcycle workshop, or a nearby clinic for yourself or your maid with our workshop/clinic locator.

• CASHLESS PAYMENT WITH YOUR E-CARD:
Flash your eCard at the clinic in Singapore to enjoy cashless payment (up to S$500). One less thing to worry about when you’re ill.

• CONTACT US:
Faith, our dependable chatbot is here 24/7! Or schedule a call back through the app to have our friendly service colleagues reach out to you.

• NEWS, ANNOUNCEMENTS, BLOGS:
Stay updated on our latest announcements, travel news, or exciting financial and insurance knowledge on our blog.

• PROMOTION:
Be updated with our latest promotions and launches. Afterall, who doesn’t love a good deal?

• TRACK YOUR REFERRAL REWARDS & RECEIVE YOUR PAYOUT:
Love FWD and have been referring friends to the community? You can track the status of your referrals and make arrangements for your payout through the app.
Just tell us the mobile number connected to your PayNow account and we’ll make the transfer. Easy!

Stay tuned for more features coming soon!