BoldDesk 4+
Syncfusion Inc.
-
- Free
Screenshots
Description
BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.
The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.
Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.
Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.
This intuitive ticketing system features an improved user experience to provide seamless customer service.
We are constantly striving to enhance your experience with the BoldDesk mobile app.
What’s New
Version 1.0.17
A New Look and Improved Features!
We’ve redesigned the Contact and Approval modules to offer a more intuitive and visually appealing user experience. Enjoy smoother navigation and a modern look that makes managing contacts and approvals easier than ever.
Move tickets from one brand to another
You can now change the brand of a ticket directly from the mobile app. This feature, previously available only on the web, is now at your fingertips,
Agent Signatures Support
The Agent Signature feature is now integrated into the mobile app. When an agent opens the reply editor for a ticket, their signature is automatically inserted.
Bug Fixes - We've squashed some pesky bugs to make your app experience smoother and more reliable.
App Privacy
The developer, Syncfusion Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Syncfusion Inc.
- Size
- 71.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Syncfusion, Inc.
- Price
- Free