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Description

The best table ordering experience loved by 100's of pubs, restaurants, bars, hotels, sports clubs & cafes nationwide.

Dines changes the way customers order and pay for food and drink in restaurants, bars, pubs, hotels and cafes. Our free mobile ordering app makes life easier for customers, staff and business owners*.

Looking to set up table ordering? Want to offer online table service? Not sure if you should let your customers order at table? Let your customers safely order and pay completely contact-free from their table - using a beautiful digital menu. Our streamlined ordering app was designed specifically for pubs, cafes, bars, hotels and restaurants that care about their brand image and want to offer the best possible table ordering service and click & collect experience to their customers.

Need to mark your applicable items on the reduced 5% VAT rate? We help you implement lower VAT rates of 5% instantly on applicable items, following the government announcement of reduced VAT.

Setting up is free, easy and fast. With our easy-to-use menu builder supporting multiple modifiers, stock management and allergens/dietary requirement tags, your digital menu will be full of rich features and detail.

Our click and collect and Delivery services are just as easy to set up. You can control collection times on demand and adjust your turnaround time threshold during busy periods to give customers a better experience, whilst also keeping your customers informed with real time Delivery ETAs and management of busy slots.

Looking for a trusted provider? Need to ensure you offer a safe way to take payments? We’ve worked with 100s of restaurants, pubs and cafes for many years as a trusted provider to help customers pay seamlessly at the table with our online table service.

Dines increases business revenues with faster table service. Serve customers quicker and increase AOVs (average order values) and repeat orders. Customers hate waiting in queues, and they don’t need to que at the bar anymore with Dines.

Don’t take our word for it - here are testimonials from our amazing customers:

“Defo will be passing on to other pubs in the area. Honestly we couldn’t be more impressed with the Dines table ordering service, especially the system and it’s ease - the customer journey is so impressive!”
The Windsor Castle Pub, Carshalton

“The App works perfectly - the pressure it takes off my staff is immense. Dines means we just do one delivery of service, instead of three (taking orders, serving orders, then taking payment).” - Commercial Inn - West Calder, Scotland

"We've partnered with Dines for years as my team and our customers find the system intuitive and super easy to use". - Absurd Bird - Spitalfields & Soho, London

“Re-opening multiple sites after lockdown was really stressful, especially considering we only got guidelines 10 days before. But working with Dines was the best decision we have made. They made the complete process very easy and helped us throughout.” - Stratton House Hotel - Cirencester, and The Devil’s Punchbowl Hotel - Hindhead

“The Dines product is intuitive to use for both customers and bar staff. Getting set up was reassuringly straightforward and the support provided by the Dines team has been first class.” - Normandy Cricket Club - Guildford

Dines is the number one table ordering app for pubs, restaurants, cafes, bars and hotels that want to offer the best experience to their customers. Built by a team of world class award winning designers and hospitality experts with over 30 years of experience in the trade.

*Free to use for consumers, transaction fees apply to venues. Fully PCI compliant payment processing via Stripe.

What’s New

Version 7.3

• Venues can now offer improved collection services 
• You can now filter menu items by food and drink
• You'll now be notified when a venue is experiencing busy periods

App Privacy

The developer, Dines App Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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