AR On-Prem 4+

Remote Support Using AR

Splashtop Inc.

Designed for iPad

    • Free

Screenshots

Description

Solve problems faster with remote support using augmented reality.

Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.


Quick Guide:

1. Download and launch AR On-Prem app on your iPhone/iPad.
2. Share the session ID with your remote technician.
3. That’s it! Your technician can now provide the remote support you need!

*Technician will need to subscribe AR feature from Splashtop On-Prem license to utilize.
*AR feature is supported by Splashtop Gateway v3.28.0+ and Splashtop On-Prem app v3.6.8.0+

Key Features:
- Cross-Platform
- Bidirectional camera sharing between desktop and mobile
- Interactive AR annotations
- Two-way VoIP communication
- Session recording
- Session notes
- Freeze frame
- Remote turn flashlight on/off
- SSO integration
- Device management
- User management

What’s New

Version 3.7.2.1

- Improvements and bug fixes.

App Privacy

The developer, Splashtop Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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