My Telstra 4+
My Telstra: Making it easier
Telstra Corporation Ltd
-
- Free
Screenshots
Description
Tracking your order? Making a payment? Getting help?
It’s quicker in the app.
Get in touch
• Just send us a message and you’ll be notified when we reply.
Manage your account
• Update personal details, track payments, manage your services and more.
Recharge your service
• Track your usage, turn on auto recharge, and get in control of your plan.
Check your internet speed
• Monitor outages, restart your modem and check your internet speed.
Telstra Plus
• Access exclusive offers and get rewarded just by making your payments on time.
Shop the latest
• From devices to accessories, shop the latest tech at your fingertips.
Troubleshooting that actually works
• With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
What’s New
Version 108.1.86355
Improved past payments experience
View past payments in more detail without downloading a PDF receipt.
Ratings and Reviews
Recharge not available
I have recharged the package but it doesn’t shown and ask me to do again while I paid for it!?
Developer Response ,
Hi Charles, sorry to hear that you had some difficulties with your last recharge. I would check with your bank to confirm the payment has been taken, if so it can take an hour for our app to update the details. If it has not been updated and payment was taken, please message our customer support team via the app. Head to the ‘Get help’ tab in the app and select the messaging icon on the bottom right. Thanks, Han
EXTRAS
I used to recharge with “EXTRAS” $5 for 7 days. I cannot see that option now.
Developer Response ,
Hi Paul, sorry to hear that you are having difficulties with your recharge options. We're here to help! So that we can assist, head to the ‘Get help’ tab and select the messaging icon on the bottom right corner of the screen. Thanks, Han
App Privacy
The developer, Telstra Corporation Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Telstra Corporation Ltd
- Size
- 279.7 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2013 Telstra Corporation Ltd
- Price
- Free