TrustYou, the all-in-one guest feedback platform, introduces the new TrustYou app. It allows hoteliers to engage with travelers and manage reviews while on the go. It allows you to analyze how you stack up against the competition ...and more. Key features include:
* Access all of your online reviews for all of your hotels
* Read your guest satisfaction surveys
* Find all of your reviews in one inbox
* Respond directly to reviews from the app
* See your overall and performance score for your hotels
* Analyze by semantic categories (eg. scores for rooms, food, service, etc.)
* Identify positive and negative trends with Impact Scores
* Benchmark against competitors
* Understand your performance trends over time
New improvements to the TrustYou app allow you to efficiently manage your reputation while you are away from your desk. A new design makes it easier for you to view and respond to online reviews. With the new dashboard, you quickly view and analyze your main hotel KPIs. Requires the TrustYou Analytics and/ or TrustYou Analytics Enterprise license.
English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish and Chinese.
Extended login session
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Application crash on iPhone 5s ios12.1.3
Developer Response ,
We are sorry to hear about the issue you have experienced with the app. We have fixed the issue now with a new version. Please, download the new version to fix the problem.
Up to six family members will be able to use this app with Family Sharing enabled.