HappyFox Helpdesk 4+

HappyFox Inc

    • Free

Screenshots

Description

HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.

Now launching the HappyFox iPhone app to bring in mobility to your existing HappyFox accounts!

What you can do with the HappyFox app:

- Access your support tickets on mobile
- Quick access to “My Pending” tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond to customers quickly by adding Ticket Updates
- Add Private Notes to collaborate with other support agents

Your HappyFox tickets at your fingertips. Literally.

What’s New

Version 2.9.5

Announcing the new HappyFox Help Desk 2.0 Mobile App – a fresh new take on the mobile help desk you love!

With HappyFox Help Desk 2.0 you can:

- Access your tickets on mobiles and tablets
- Quick access to your important ticket queues
- Respond to customers quickly by adding Replies
- Add Private Notes to collaborate with other agents
- Get instant push notifications on ticket updates
- Track your weekly performance

Learn more at https://happyfox.com/mobile-help-desk/

For feature requests and support issues, contact support@happyfox.com

App Privacy

The developer, HappyFox Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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