Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in the field can share their environment through a live video stream and receive immediate AR-powered assistance from a remote expert. The expert can see and guide the technician with local and remote controls including:
- Pause Video and Draw on Screen
- Capture and Save HD Photos
- Document Share and Co-Browse
- Remote Flashlight Activation for Better Visibility
- Remote Zoom for Clarity and Understanding
- Collect Product Numbers and Codes with Optical Character Recognition
and More

The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training.

Deployed globally, the SightCall App is used by field service organizations to:
- request visual assistance from the home office or expert of your choosing
- provide visual assistance to other colleagues in the field
- improve service performance and improve customer experience

What’s New

Version 1.6.2

Bug fixes

App Privacy

The developer, SightCall, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You Might Also Like