ViXR Remote Assist 17+

AR Remote Support Solution

ViXR Inc

Designed for iPad

    • Free

Screenshots

Description

ViXR Remote Assist represents the forefront of augmented reality (AR) technology in the realm of remote support. This revolutionary application empowers service technicians, IT professionals, and experts in various domains to deliver cutting-edge assistance, transcending geographical barriers. With ViXR, you'll seamlessly connect with clients and tackle technical issues using AR's real-time visual collaboration. Step into a new dimension of support, leaving traditional boundaries behind, and embrace the limitless potential of AR with ViXR Remote Assist.

Additional Information:
ViXR Remote Assist offers a wide range of features to enhance remote technical support and collaboration. These include:

- Real-Time Visual Collaboration: ViXR enables live video and audio communication, allowing technicians to see and hear what's happening at the customer's location in real time.
Real-time visual collaboration is at the heart of ViXR Remote Assist, redefining the way professionals offer remote technical support. With this cutting-edge feature, ViXR empowers service technicians, IT experts, and field professionals to bridge the gap between physical and virtual assistance seamlessly.

- Augmented Reality (AR) Integration: ViXR Remote Assist seamlessly integrates augmented reality (AR) technology into the support process. This innovative feature enables technicians to overlay virtual elements onto the physical environment at the customer's location. From virtual annotations to the precise placement of instructions, AR integration enhances the support experience, making complex tasks easier to understand and execute.

- Multi-Device Support: ViXR Remote Assist is versatile and compatible with various Apple smartphones and tablets, ensuring that professionals can use it on their preferred devices.

What’s New

Version 1.1

Minor Refinements and Bug Fixes in Chat Functionality
Chat - cobrowsing refinements
Chat - Added Multiple selection of messages
Chat - Added Multiple delete of the selected messages
Chat - Added Copy paste functionality
Chat - Reply of the messages
FIX - Chat - Accurate timestamping issue.
FIX - Chat - Selection of the text message issue.

Known Issues
- icons(reply,copy,delete) in Messages not visible in iOS device.
- incross platform (iOS)- participate in cobrowsing is unable to view the scrolling of document of host.
- when user shift the host in cobrowsing to a participant and return to chat screen , he is unable to open the document.
- when user select the text messages for reply or scroll when selected there is shift in the text.

App Privacy

The developer, ViXR Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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