Great game, great event. However, think carefully while you wanna invest a lot of time playing this game and events. While you spend tons of time farming for resources and get to the point to exchange goodies for events, you can’t get those items if you don’t have time to hit “confirm”…. At least in my case, I exchanged all the stuff but everything disappeared right after the event window closed. As I kindly asked the customer service if I can at least get the gems back, they responded as “think carefully next time when you make decisions”. Bruh. Enough of said, enjoy the game, but spend too much effort on it.
Dear player, we are sorry for the bad experience you had in the game. For more information about the issues in the game, please contact survivor@habby.com. Please provide your game ID and video, we will fix and resolve the problem as soon as possible. We will make every effort to improve game quality and provide a better gaming experience. Thanks.