Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you need to set up a repair, Apple Support will find the best support options available in your area.

Note: Some features are available only in select countries or regions.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly payment plan by going to your account settings on your device after purchase. All plans can be canceled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at See for the Apple Privacy Policy.

What’s New

Version 4.0.2

Performance improvements and bug fixes

Introduced in Version 4.0
• All new customized user interface, including Dark Mode support
• Get smarter solutions for even more topics using guided, step-by-step troubleshooting
• It’s now easier to find support for all of your Apple services and subscriptions
• New and improved chat and call experiences

Ratings and Reviews

3.1 out of 5
336 Ratings

336 Ratings

サンシャイン!! ,

Language location issue

Can’t choose Taiwan as my location if the system language is English

zaiiazz ,


這是我第一次想要撰寫評論,覺得這位客服人員MACO(不知道是不是這樣拼) ,這位先生讓我第一次感受到一個客服人員完全沒有職業倦怠口吻並且熱情又親切,專業度與態度都是值得令人嘉獎,這才是真正的服務業精神,謝謝你。

Dovewu1234 ,

Very bad experience

I went to 101 Apple Store and was told to use this app for repair status monitoring. First, it is difficult to find where to book time to repair. Second, when I tried booking with a Apple worker at 101 Apple Store, there is no data sync with this app. I can’t find any information in this app. I was mislead to use this app for help but result is bad.


Apple Distribution International
37.7 MB

Requires iOS 13.1 or later. Compatible with iPhone, iPad, and iPod touch.


English, Chinese, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Age Rating


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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