CA Service Point 4+
CA, Inc
專為 iPhone 設計
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- 免費
iPhone 截圖
簡介
The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 or above release of CA Service Management.
With CA Service Point mobile app, you can:
. Use natural language to report an issue, anywhere anytime
. Receive context-based suggestions
. Manage tickets, including adding comments and modifying and closing tickets
. Track ongoing activity
. View, download and add attachments
. Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service.
. Call your Service Desk with a single click via the auto dialer
新內容
版本 1.7.2
This release contains defect fixes.
App 隱私權
開發者「CA, Inc」指出 App 的隱私權實務可能包含下方描述的資料處理。如需更多資訊,請參閱開發者的隱私權政策。
不收集資料
開發者不會從這個 App 收集任何資料。
隱私權實務可能因你使用的功能或你的年齡等因素而有所不同。進一步瞭解
資訊
- 供應商
- CA, Inc
- 大小
- 28.6 MB
- 類別
- 商業
- 相容性
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- iPhone
- 需要 iOS 14.0 或以上版本。
- iPod touch
- 需要 iOS 14.0 或以上版本。
- Mac
- 需要 macOS 11.0(或以上版本)以及配備 Apple M1(或以上版本)晶片的 Mac。
- Apple Vision
- 需要 visionOS 1.0 或以上版本。
- 語言
-
英文
- 年齡分級
- 4+
- Copyright
- © CA Inc.
- 價格
- 免費