CA Service Point 4+

CA, Inc

專為 iPhone 設計

    • 免費

iPhone 截圖

簡介

The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 or above release of CA Service Management.


With CA Service Point mobile app, you can:

. Use natural language to report an issue, anywhere anytime

. Receive context-based suggestions

. Manage tickets, including adding comments and modifying and closing tickets

. Track ongoing activity

. View, download and add attachments

. Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service.

. Call your Service Desk with a single click via the auto dialer

新內容

版本 1.7.2

This release contains defect fixes.

App 隱私權

開發者「CA, Inc」指出 App 的隱私權實務可能包含下方描述的資料處理。如需更多資訊,請參閱開發者的隱私權政策

不收集資料

開發者不會從這個 App 收集任何資料。

隱私權實務可能因你使用的功能或你的年齡等因素而有所不同。進一步瞭解

更多此開發者的作品

你可能也會喜歡

Shoplogix
商業
Luma Virtual Agent
商業
Trico
商業
ServSales Mobile
商業
Niccoli Energy
商業
GoodDay: Customer Service
商業