Employee Engagement Manager 4+
NICE Ltd
專為 iPad 設計
-
- 免費
截圖
簡介
NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:
Self-Service Scheduling, 24/7
Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.
Greater Schedule Control
Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!
Better Work-Life Balance
NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)
Terms of Use:
https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html
NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
新內容
版本 3.4.0
Introducing the new feature that allows users to see AHT and ACW. Connect with your workforce administrator for more information.
App 隱私權
開發者「NICE Ltd」指出 App 的隱私權實務可能包含下方描述的資料處理。如需更多資訊,請參閱開發者的隱私權政策。
不會與你連結的資料
系統可能會收集以下資料,但不會將其與你的身分連結:
- 聯絡資訊
- 識別碼
隱私權實務可能因你使用的功能或你的年齡等因素而有所不同。進一步瞭解
資訊
- 供應商
- NICE Ltd
- 大小
- 61 MB
- 類別
- 生產力工具
- 相容性
-
- iPhone
- 需要 iOS 13.0 或以上版本。
- iPad
- 需要 iPadOS 13.0 或以上版本。
- iPod touch
- 需要 iOS 13.0 或以上版本。
- Mac
- 需要 macOS 11.0(或以上版本)以及配備 Apple M1(或以上版本)晶片的 Mac。
- Apple Vision
- 需要 visionOS 1.0 或以上版本。
- 語言
-
英文
- 年齡分級
- 4+
- Copyright
- © NICE Employee Engagement Manager
- 價格
- 免費