EZ WAY 易利‪委‬ 4+

You require a card reader to enter your APRC information, instead of having a way to select APRC and a photo as proof, since there’s no expiration date. Most people don’t own card readers, as that is something a store or business would have. I was contacted by the developer telling me I can take a photo of my APRC and upload it. Unfortunately I cannot find the place where you can upload a photo of your APRC. Furthermore, even though the app allows for some English, the Customer Service button is completely in Chinese and you cannot understand it. You also get a link to an online website that’s completely in Chinese and there’s nothing to show how to switch to English. Foreigners really need more help.

Dears, the valid date information of APRC has been recorded on the back of APRC, please photograph the front and back information of APRC, the system will automatically retrieve the valid date (2099/12/31), thank you.

我舉個例子！ 我只是在蝦皮購物買了了一些瑣碎的東西，但商家不一定是同一個，雖然金額不多，但卻會出現許多個「單號」，我根本也不會記得那一樣是多少錢？
向你們建議改進後，知道是【報關行】的問題，我認為既然知道這是一個長期性的環節問題，就要跟相關單位溝通、解決，而不是讓問題一直存在，台灣的政府部門的老問題，不應該也發生再這個地方，請加油💪，讓我們看到你們的努力與台灣的進步。

您好，海關實名委任中顯示之申報金額與品項資訊，即為報關業者申報時之資訊，如不足以判斷，建議您可與所屬報關業者確認後再回覆，以免回覆有誤，謝謝。

After months of back-and-forth emails with the support staff, they finally figured out that their app couldn’t recognize the back of my APRC because of extremely minor fading on one number and some of the barcode area. I only managed to fix the problem by touching up the faded areas with a marker pen. If you’re having this trouble of the app not recognizing your ID, I suggest this method. The support staff cannot manually enter the information in for you or are unwilling. The suggestion by the support staff that in such cases we should apply for a re-issuing of our APRCs, which is a permanent document, is ludicrous and absurd given the cost and inconvenience of the process combined with the overall inadequacy of the app itself and the necessary nature of its use for people living here. FIX THE APP and stop blaming its inherent and obvious inadequacy and inconvenience on something else.

您好，因居留證照片需供海關、移民署審核，如居留證正反面資訊麿損導致無法辨識時，系統將無法辨識及受理，建議您可至移民署申請換發居留證後再操作，或改以紙本委任書申請進口，謝謝。