Now Support 4+

Name: Now Support
Rating: 5 (1 reviews)
Author: ServiceNow

ServiceNow

- 5.0 • 1 則評分

- 免費

簡介

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.

With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID

Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.

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ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

2024年12月26日

版本 19.1.0

Fixed
• The user can’t log in to Now Mobile if a device passcode has not been set
• A mobile publishing prefilled instance is missing if no instance nickname is set
• Quick function instances are not clickable in Virtual Agent topics
• The Home page loads twice when a deep link is clicked
• A record can be saved with incorrect parameters if the date parameter field is empty
• Ability to annotate photos captured with the mobile camera
• New design for input form screen
• Choice lists with limited selection are now automatically updated to inline choice lists
• Improved login flow: a single instance is automatically selected, bypassing the instance selection screen
Detailed release notes can be found on the ServiceNow product documentation website.