ScanGuru: Document PDF Scanner 評分與評論

4.5(滿分 5 分)
1,164 則評分

1,164 則評分

spplre

Hello

Thanks!

開發者回覆

Hello spplre! Please note: application is totally FREE, you can use it without any payments. If you want to have access to additional features you have to activate Premium subscription with a 7-day free trial, but you can also skip it.

cuteterry

Free or not free

An free App should not become a charged App automatically.

I downloaded the App and deleted it at the same time without trying to use it.

So please don’t charge me with this App or tell me the right procedure to delete it.

開發者回覆

Hello cuteterry! Our app does not trick users - it offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them in AppStore & iTunes Subscriptions. This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel subscription using a link provided in the Subscription Confirmation email. You can cancel the app subscription in your iTunes Settings (deleting the app will not automatically stop your subscription). Let us know if there is anything else we can help you with. Thank you

nikkirun

I delete the app on the 3th day

Down load the app to test did not say 7day test and pay. This app should call scam app…. Very disappointed apple will allow this app in the store
Plz stop my accounts on this app

開發者回覆

Hello nikkirun! Please note that we don't try to trick users - our app offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscriptions until you choose to end them in Apple ID Subscriptions. This information is also displayed on the app description page, so users can see it before downloading the app. You can cancel the app subscription in your Apple ID settings: go to Settings > Apple ID > Subscriptions on your device and cancel the subscription from there (deleting the app will not automatically stop your subscription). Let us know if there is anything else we can help you with. Thank you.

dancingchris

How to cancel using and paying the fee?

How to cancel using and paying the fee?

開發者回覆

Hello dancingchris! Thank you for the feedback! Please note that subscription functionality is designed by Apple and works the same for all applications. If you want to cancel it, you can simply do it from the iOS settings or by clicking the link in the email you receive prior to subscription renewal. Let us know if there is anything else we can help you with. We also would appreciate a lot if you can say the reason you decide to cancel the subscription. That's help us to make our app better. Thank you.

JeffCheng0322

Cheating

Be careful for the payment term, I’ve been deducted from my credit card for two weeks. Don’t download it , trap!!!

開發者回覆

Hello JeffCheng0322! Our app does not trick users - it offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them in iTunes Subscriptions. This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel subscription using a link provided in the Subscription Confirmation email. You can cancel the app subscription in your iTunes Settings (deleting the app will not automatically stop your subscription). Let us know if there is anything else we can help you with. Thank you.

須奈奈啦

why?

Why can't I cancel my subscription?

開發者回覆

Hello 須奈奈啦 ! Our app does not trick users - it offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them in iTunes Subscriptions. This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel subscription using a link provided in the Subscription Confirmation email. You can cancel the app subscription in your iTunes Settings (deleting the app will not automatically stop your subscription). Let us know if there is anything else we can help you with. Thank you.

高中級實習生

每週扣費

每週都在扣錢,也沒辦法找到客服處理。

開發者回覆

やあ! ご意見ありがとうございます。 支払いはアクティブなサブスクリプションが原因で発生します。 今後の支払いを避けるために、サブスクリプションをキャンセルする必要があります。 AppleID設定で登録を解除できます。 アプリを削除してもサブスクリプションは停止しないことに注意してください。 ご不明な点がございましたら、support@universeapps.limitedまでお問い合わせください

4,3

已經從我的裝置 ,完全卸載了!為什麼還從我的信用卡扣款?

說是免費,七天內不滿意可以卸載,就不收費。下載後,覺得不好用,立即卸載,但是卻從我的信用卡扣款,請立即還返。

開發者回覆

Hello 4,3 ! Our app does not trick users - it offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them in AppStore & iTunes Subscriptions. This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel subscription using a link provided in the Subscription Confirmation email. You can cancel the app subscription in your iTunes Settings (deleting the app will not automatically stop your subscription). Let us know if there is anything else we can help you with. Thank you

TTING 389

下載後才發現試用,要收費

APP也沒寫要收費,下載跳出要試用7天?莫名收費也不知道再哪裡取消!立馬刪除APP,這樣不會被扣費了吧!

開發者回覆

やあ! ご意見ありがとうございます。 今後の支払いを避けるために、サブスクリプションをキャンセルする必要があります。 AppleID設定で登録を解除できます。 アプリを削除してもサブスクリプションは停止しないことに注意してください。 ご不明な点がございましたら、support@universeapps.limitedまでお問い合わせください。

吳杰

廣告過於誇大

Lens好用又免費

開發者回覆

Hi! There is no need to make a payment to use our app. You can skip the subscription and use the free version. However, in the Premium version, you can access a wide array of tools that will come in handy. Just activate a free trial and try them out!