ServiceWRK Agent 4+
WRKTOP Technologies Private Limited
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- 免費
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簡介
ServiceWRK Agent is a simple mobile app that provides to the back-end service agents the convenience of raising tickets from their mobile and not get restricted to accessing the portal for the same. ServiceWRK Agent allows the agents to receive service requests across channels and convert them into tickets and assign to the service technicians.
For a detailed demonstration of ServiceWRK Agent please reach us at contactus@wrktop.com or Whatsapp to +91-7795686806
MOBILE APP TO FACILITATE BACKEND SERVICE AGENTS
- OmniChannel Service Request : Receive Service Requests from Multiple Channels like Email, Whatsapp, In-App, Website etc which can automatically convert to a ticket
- Service Delegation : Either specifically assign Tickets or float them to be claimed in an uberized fashion. Reopen or Reassign anytime.
- Maintenance Contracts : Capture Warranty, AMC and CAMC Details to auto-schedule maintenance and notify
- B2B & B2C : Manage service tickets for both B2B, B2C or both seamlessly
- Work-In-Progress States : Parameterized capture of different states of a ticket across its life-cycle
- Content for Reference : Upload & Access all Ticket related content including User-Manuals, Media & Work History
- Spares & Components : Capture all spares as necessary for successful resolution of any service ticket
ServiceWRK Agent provides immense value to the back-end service agents to create, assign and monitor all tickets from anywhere.
新內容
版本 1.2.0
Bug Fixes And Enhancements
App 隱私權
開發者「WRKTOP Technologies Private Limited」指出 App 的隱私權實務可能包含下方描述的資料處理。如需更多資訊,請參閱開發者的隱私權政策。
不收集資料
開發者不會從這個 App 收集任何資料。
隱私權實務可能因你使用的功能或你的年齡等因素而有所不同。進一步瞭解
資訊
- 供應商
- WRKTOP Technologies Private Limited
- 大小
- 54.3 MB
- 類別
- 生產力工具
- 相容性
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- iPhone
- 需要 iOS 13.0 或以上版本。
- iPad
- 需要 iPadOS 13.0 或以上版本。
- iPod touch
- 需要 iOS 13.0 或以上版本。
- Apple Vision
- 需要 visionOS 1.0 或以上版本。
- 語言
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英文
- 年齡分級
- 4+
- Copyright
- © 2022 WRKTOP Technologies PVT. LTD.
- 價格
- 免費