Thai Lion Air 4+

Name: Thai Lion Air
Rating: 3.3 (29 reviews)
Author: PT. KABIN KITA TOP

PT. KABIN KITA TOP

專為 iPad 設計

- 3.3 • 29 則評分

- 免費

簡介

Book Flight
Search for availabilities and book your flights on the go

Check-in
Check-in for your flight and walk straight to the gate

Bookings
All your flights are now saved and displayed in a timeline.

Contact
Quick access to our call centres, offices and social network pages

Settings
Choose your preferred language and notification preferences

2024年5月9日

版本 6.9

Bug Fixes and Performance Improved

3.3（滿分 5 分）

29 則評分

Turns to garbage when it gets to payment.

Everything works until it’s time to pay, then it’s so bad you want to use another airline.
1-every payment option will not work until you click to sign up for notifications. You will think something is wrong. No where does it indicate that it’s required to click the subscription option.

2-after you click on an option for payment, if ANYTHING goes wrong, or you change your mind and try to choose another option, then you’re f#€£ed. you get a booking reference. But paying for this ticket is now impossible.

3-called the customer support, they say “try to make another reservation with passenger 1 and passenger 2 switched”—> didn’t work, the app will say ‘this person’s already booked a flight’. Then they tell you to try and use the website that A-won’t send an email to get a new password to login as a member, and B-has a broken ‘continue’ button, so you can’t even GET to the payment options!

Customer service says it themselves that ‘the app’s had problems for awhile now’ and gives the impression that it’s never going to get fixed.

They also communicated that ‘paying for a booked ticket is impossible, you have to book another one’ (see problem #3 above). What madness is this?!