ČSOB Smart 4+

Будь ласка зверніть увагу на роботу програми, та виправте помилки. Не можу здійснити вхід в додаток. Додаток просить оновлення. Нових оновлень немає.

Доброго дня, чи використовуєте ви телефон з iOS 15 або вище? Якщо ні, оновіть операційну систему свого телефону. Ми будемо раді допомогти вам за телефоном +420 495 800 111. Гарного дня, Вероніко.

Stories are so annoying and i can’t switch it off, it takes a lot of place on the screen, and i don’t need it at all. Maybe you could make it optional, or post news using another ways, not mail screen, where i want to see my info and my transactions.
I don’t have a lot more important info on the home screen, but stories…

Hello, thank you for your feedback, which we have already passed on to colleagues. However, we are sorry to hear that you were not impressed with the new look. The tips displayed will be gradually adapted to you. We would certainly appreciate it if you would give us time to show you how useful they can be and we hope that you will eventually find some of the new features interesting. Have a nice day, Nikola

Unbelievably disgusting service! Not only that the branch is staffed by boorish people, but they are also unable to solve a basic problem for 2 weeks. I have been to the bank 4 times already, the answer is the same " we don't know what is wrong, wait" on the hotline the same story! Service would be rated at 0 if there was such an opportunity. You want to waste time and nerves, then you to csob.

Hello, we are very sorry for the situation you have described and we understand your indignation. Each client is unique to us and we assess each case individually. Unfortunately, we are unable to investigate your situation via App Store. If you are interested, we would be happy if you could email us for more information at info@csob.cz or via this link: https://www.csob.cz/en/kontakty/napiste-nam/formular. Have a nice day, Nikola