Bang & Olufsen 4+

Didn’t work from first attempt. But the first.

Couldn’t connect my H7 in any way. Had to update their software via Mac and afterwards it connected automatically and from the first try. So I rate this app 5 stars. Equalizer is fine. Allows to save custom presets. But sound. Oh, the sound is magnificent.

Fixed

Thank you, but now problem was resolved.

Ответ разработчика ,

Hi there,

We're sorry to hear that you're experiencing problems connecting the unit to the app. Please try resetting the unit first, touch and hold the left and right earphones simultaneously until the product indicator is flashing red. After that, pair the unit again (while the app is closed) touch and hold both for 5 seconds to initiate Bluetooth pairing. After the connection is established, try adding it to the app again. If the problem persists, please contact us at https://www.bang-olufsen.com/en/support/contact, so we can investigate accordingly.

Regards,
Bang & Olufsen Support

the Auto play/pause feature

Unable to configure the "auto play/pause" setting for Beoplay HX. I wrote to Support a month ago, they said it would be fixed, but I still don’t see this setting in the app

Ответ разработчика ,

Hi Igor, we're sorry to hear that you are still unable to configure the auto play/pause settings for your Beoplay HX. Please reach out to us via https://www.bang-olufsen.com/en/support/contact with your previous support ticket number and we will be more than happy to review it and update you on the matter. Kind regards, Bang & Olufsen Customer Care.