Binance: BTC и другие валют‪ы‬ 17+

Profi exchange, but marketing

As a terminal and exchange, binance is all good, so thanks to the team and their professional work! I hadn't any problems yet, except one - as Ukrainian refugee, I applied for special binance refugee card, all process passed in May and I received physical card long ago, but didn't have any help, that's about 75BUSD per month 3 times, not much, but of the essence when you are refugee. Also I didnt hear from any real Ukrainian refugee, that anyone got this announced help. None. I don't know who really controls this program but marketing of it is great.

scammers

I curse the day I downloaded and started collaborating with them. When the money was sent to my wallet, everything was fine, but a month later there was an embarrassment. I went to my account and I received a notification that I was blocked. I thought it was a mistake and decided to write to the support site. they really couldn’t explain my problem to me and wrote some kind of scripts and didn’t really explain what was the matter a week later I wrote again and they said that I needed to wait for the end of the investigation (what?) Then they sent me a number and mail, I wrote to mail they didn't answer. I decided to call - a man who speaks Spanish answered! and when I started to communicate in English, he simply did not understand me and hung up. As a result, later they sent me a message to my mail that they were stopping cooperation with me, and I was delighted !but i cant logged into my account and cant took my money! they didn't let me log in! where is the logic? just scammers who stole my money and acted like idiots. don't contact them

P.s: i have all the screenshots and the case number and "investigation"

Ответ разработчика ,

Hello there, your opinion is very important to us and we appreciate your review. Kindly note that Binance.com only provides support via our official chat at Binance.com/en/chat, having this way no other channel to be contacted. If you already contacted us, could you please share your case id? We'd love to review the matter further with you. RA

Bad

Binance is An awful offshore Chinese company used for the money laundering and support of terrorism
Why I’m writing this because at the key positions in this company chinese. That means through the Chinese citizens PRC government grants an access to the platform, assets, personal data etc
As regards the support - it doesn’t work. Simply you can’t complain because they don’t have physical offices. Even if you contact Online to some of them, the only one who is guilty is -YOU dear customer. Whatever happens Binance support always accusing you!
Who remembers about TERRA LUNA? Binance didn’t return the money I lost 800$ Binance had to warn that Luna is scam. Binance listing scam projects and then just takes money of investors
If one day you will need urgently your money you won’t be able to withdraw because they are constantly updating the rules of withdrawal and transfer without even of notifying you.
Now Binance demands to set up some suspicious app (Binance Authenticator) that doesn’t work even and you can’t have an alternative like a Google Authenticator.
Most likely Binance Authenticator comprise a Backdoor that will enable to China government grant the full control on your wallet and who knows what else.

Ответ разработчика ,

Hello there! We appreciate your review. We'd like to learn more about your case and provide you the support you need. Could you please share your Case ID? We will review it and advise. If you havent' contacted us yet, let us know more though binance.com/en/chat. We're here for you.
RA