iPhone Screenshots

Description

Order your favourite dishes to your doorstep with the Bolt Food delivery service. Whether you’re dreaming of sourdough pizza; craving tempura sushi; or desperate for an artisan burger — whatever you need, Bolt Food comes to the rescue!

How to make an order with the Bolt Food delivery app:
1. Set your delivery address
2. Pick a restaurant and choose your meal
3. Tap to order and pay
4. Track your order and watch the courier arrive
5. Enjoy the yumminess delivered straight to your doorstep!

Bolt Food app features:
- An easy and convenient interface
- Real-time order and delivery tracking
- Seamless in-app payments

Bolt Food is the most recent service of ride-hailing tech company Bolt (formerly Taxify). Bolt Food is here to challenge the efficiency of the food delivery industry all over the world, while helping the restaurants get more orders and the couriers to earn extra money.

Make some extra cash with your car, bike or motorbike. Become a Bolt Food courier here: https://food.bolt.eu

Become a Bolt Food partner restaurant here: https://food.bolt.eu

Get in touch with us via food@bolt.eu

Follow us on Facebook: http://bit.ly/boltfoodFB

What’s New

Version 1.15

Bug fixes and improvements

Ratings and Reviews

3.6 out of 5
1.8K Ratings

1.8K Ratings

lucy/5627 ,

Some bugs

Nice app however it has some bugs. For example, it shows that some positions are available, you make an order and then get a call from the restaurant “Oh sorry, it’s not available now”. Or you pick some items and want to pay and app only then says “Order available after 11:00”. The rest is fine, it’s fast and has lots of proportions.

Developer Response ,

Thank you for your feedback. Please, report such cases via app or email us to ukraine-food@bolt.eu, and we will try to help you 🙌

gomoloh ,

Regular issues with preauthorisation payments

For some reason, my order got cancelled the moment it was made, but the money were withdrawn from my credit account nevertheless. I have contacted the support and they said that, it must’ve been a mistake in their payment system and they send my money back in 24 hours.
I understand that mistakes may occur sometimes, but the issue that I have had occurred not for the first time and not just by me.
The point is that, this time the situation was a major inconvenience for me because it was late and that money were literally the last on my account, so I and my colleague got stuck at the studio, with no money to get home or to order food.
The app support doesn’t really cares a lot.

Developer Response ,

Hello! We do understand your frustration, trust us, this situation is as unacceptable for us as it is for you, and we will make every effort to ensure that this does not happen in the future. Thank you for your patience.

iartmike ,

The app does not give you your money back

I’ve ordered the meal via bolt food for a big amount of money for me and my friends.

But during the delivery something happened and another courier took my order and delivered it to another client.

The support gave me no normal explanation first (I had to contact the courier) but after that they just sent a refund to my Bolt balance. Instead of sending it back to my card it was paid from.

I can’t help notice that in terms & conditions there’s no a single words about funds returning policy, so after a dozen of requests from my side to give my money back to my card instead of holding it in their app, bolt support refused to do it as “the money has already been refunded to your bolt balance”.

I need this money, and I’m sure it’s so unfair to hold money on the platform forcing me to use it further. They just have no rights to do that (even considering their own terms&agreements)

Developer Response ,

Hello! We are very sorry that you were not satisfied with your order. It may take up to 14 business days for a refund to be credited to your card, while funds will be credited to your Bolt balance immediately. Please contact support again if you have any questions and the specialists will be happy to help you.

App Privacy

The developer, BOLT TECHNOLOGY OU, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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