De'Longhi COFFEE LINK 4+

On the feedback

Thanks a lot for emailing me about my problem, you helped me! My problem is solved now and I know what to do in case of some similar problems 👍

Ответ разработчика ,

Dear customer,
We are sorry for the inconvenience this may have caused.
We kindly invite you to:
1) Uninstall the app on your iPhone
2) Power off your iPhone; DO NOT RESET
3) Power your iPhone back on
4) Open the App Store
5) Reinstall and reopen the app
6) Enable Bluetooth permissions for this app
7) Search for your machine (please be aware this may take some time)
8) Select your machine
9) Enter pin.
If your machine is a PrimaDonna Soul, please reinstall the app and follow these additional steps: go to the connectivity settings of your machine and press the reset button; go again to the connectivity settings and re-enable the WiFi function; open the app and repeat the machine configuration.
If the problem persists, please contact us via our web form or to the phone number you will find in the "Customer Support" section of our website www.delonghi.com.
De'Longhi Customer Care

Not possible to connect to it with different decices.

I have faced with difficulty connecting from my phone, however, other family member successfully did it before. Is that not possible to use different phones to connect to the same coffee machine?
P.S even tried to use different profiles. Does not help.

Poor connection flow

I need to perform the full connection cycle to Explore model each time I launch the app/coffee machine