Rakuten Viber Messenger 12+

Good messenger for everything but with some issues…

Hi dear developers and colleagues!
Your app still having very good connectivity stability in comparison with competitors! Especially than the Telegram, the latest updates has become many options that you have not, but severely decreased video and voice call quality and stability.
Separate thanks for adding the ability to clean the cash files… but in this tool I’ve see something more declarative than useful. There’s a big difference between cleanable data amount that displays Viber and iOS, and that’s a little bit confusing. The more visible this difference when user leaves some chat with big amount of multimedia and then attempting to clean the data. I’ve seen that several times on my device, when iOS reporting usage amount more than 3 gigabytes, while Viber declared only 160 megabytes… please double check that! Sometimes the data amount are very important, especially when a user has limited space left. Thank you for the hard work! Keep moving!

Ответ разработчика ,

Hello and thank you for taking the time to write such a detailed review. Your feedback helps us improve and we appreciate your input. If you have a couple of moments, we would like to gather more information on the occurrence of the challenges you had brought up. Do you mind contacting us via: vb.me/store-en

Messages backup restore feature doesn’t work on iPad

I have a Viber messenger installed on my 3 devices: iPhone, iMac and iPad. I’ve synced my messages history on my iMac desktop successfully. But unfortunately I couldn’t restore backup and sync the history on iPad. Viber updated up to a newest version on all my devices. Settings > Account > Viber Backup is simply not available at all in menu in iPad app, despite that fact I’ve confirmed adding a device by QR-code and successfully logged in to my account, it was synced only the groups without the rest messages history...the same as I didn't get a message on start for contacts and history synchronization on device. Looks like a bug on iPad devices in last update...

Ответ разработчика ,

Thank you for bringing up to us. We understand how important is to keep Viber synchronized across devices.

Have you tried to contact support? Here's the short link vb.me/help. Hopefully, the issue is resolved by now. Be sure to keep Viber updated, as we try to make it better with every release.

I hate Viber!

I have been using Viber for over 7 years. And during this period there has never been an update regarding changing the ringtone. Viber is often and mainly used for work, many work contacts use Viber. But personally, I want to delete this application and forget about it forever. The reason is the laziness of the developers. The application is more than 10 years old, and you can’t change the ringtone on it, what nonsense? All applications have this function, but Viber doesn’t. This Viber ringtone makes me sick, I experience severe stress and anger when I hear this ringtone, practically. I always use silent mode in order not to hear the Viber ringtone. If all my subscribers were on other messengers, I would permanently close Viber cooperation and delete my account and never return to using your application. I use Viber out of desperation, I am extremely disappointed in the Viber company! I hope the day will come when I can permanently delete Viber and use a fully-fledged messenger. Thank you for your attention!