Joom: маркетплейс для все‪х‬ 13+

Highly recommend this application. Joom is great with its service and support. Easy shopping with wide range of qualified goods, fast delivery, immediate support through chat in case any trouble happens. Try once, you’ll definitely return for more shopping. Thank you JOOM!!

Hi! 💖 So glad to know you're happy with the app. Have fun shopping on Joom! 🤗

I was shocked when i first saw all prices.. They are so low uwu. And this is one of all benefits~
But as I am Ukrainian, I use Ukrainian credit cards, and MasterCard is one of them. But when I entered the data, the purchase simply did not happen... And after a while the error message came...
I don’t know, how to fix it >A<
Sorry for the grammatical mistakes, if i have them, i use Google Translator, because i don’t know english very well~
And for all emotions.. I just don’t know how to portrait them in text >.<

Hi there!

In order for our team to understand in detail, we ask you to open the menu of the "Profile" section → On the next screen, click "Report an error" → Send it by mail to support@joom.com and describe the situation in detail.

We'll be happy to help.

Having ordered the goods for the first time, it appeared that the seller sent it with some visible defects. However, to get some refund or to change the goods you need to pass a long way because of bad and complicated system of customers service. The app does not upload the photos to the chat with this service, you have to change the settings of your camera firstly (🤦🏻‍♀️??), they answer for 2 days... It seems that I will not resolve the problem at all. AliExpress has a much easier and faster system of clients support

Your comment means a lot to us as we do not stop working on improving our products and services. Please contact us through support@joom.com so we can assist you further. All the best! :)