Kärcher Home Robots 4+

Додаток немає сповіщення про завершення прибирання, помилку про заповнення резервуару води або її закінчення, також про те що батарея розряджена та заряджена повністю. Можна було додати в налаштуваннях додатку які саме сповіщення отримувати від додатку.

Hello! Thank you very much for your feedback! We are very sorry to hear that you are having trouble with our app. We would very much like to help you out, so please feel free to contact us via info@karcher.ua. Best regards, your Kärcher Support Team

The problem with language was solved with last update. Thanks for quick response. There are small hints how you can make this app more functional. First of all do usability test cos not all functions when you start cleaning is user friendly. For example if water tank is empty why robot goes home? If you can send push to app with this information and user can decide go robot to station or pause on the same place until I change water tank. And If I select how to clean today and new screen open with cleaning setting there two buttons in the bottom to approve or cancel but there should be also ability to back on previous screen without buttons by swipe it’s hard to write this in comments but better involve UX experts to help with this, cos in other apps from other manufacturers work with app is much better

Hello Alexandr! Thank you for four feedback and for pointing out the problem with the Ukrainian language. This should not happen. We will pass this on to our developers. If you need further support in the meantime, please send us an e-mail to info@karcher.ua Best regards, your Kärcher Support Team

Can’t change language to Ukrainian.
How fix this issue?

Hello! Thank you for your feedback. We appreciate your honest words a lot! We are sorry you are finding it difficult to change the language to Ukrainian. It would be awesome if you could tell us more in detail about your points of improvement via info@karcher.ua. Thank you and best regards, your Kärcher Support Team.