MEGOGO: ТВ, Фильмы, Аудиокниг‪и‬ 12+

The app is really good, I can watch almost all, that I want.

Series issues

But the thing is, that some series, such as Game of thrones, House of dragon were removed. Some films, such as avatar 2 were not available for several months after their release. So, I ask you to add more series, to keep previous series, and to make the start of them much faster.

Advertising issues

You know, It’s not problem when you have the smallest subscription and you have so many ads. But I have the biggest subscription and before each football match, each film I receive 2 ads. What’s up? How much should I pay to don’t have any ads? Although, previously I had watched only 1 ad before each film or football, now I watch 2. What we will be next? How many ads? So, I ask you to make in the biggest subscription possibility to watch everything without ads, or make extra subscription for it.

Hello. MEGOGO is a licensing service, in order to show a movie or series we need a license. As soon as we receive a license from the copyright holder, the content appears on our resource.
Advertising that is shown at sporting events is advertising sponsors, thanks to which these broadcasts are possible. All over the world, sporting events are accompanied by advertising from sponsors, and we are no exception. However, we are actively working to ensure that these ads are unobtrusive and do not disturb you.

Hi! Your app is useless, the prices in the app and when you are watching it from smartTV or ps5 is chaotic. The price for the maximux subscription is 10$. But the price on the website or the app from ps5 is much more less. For example: if u have a discount for the subscription, you will never find out about it in the app, ‘cause it will propose you to buy it for the full amount (10 bucks)
But if you will open website or the app on ps5 or smartTV, the price would be with a discount of 20% (8 bucks). Or you can buy for a year with a discount of 20%. The app wont propose you this discounts.
Also i’m not talking about the problems with connections or simple bugs when you try to watch the tv show that you missed, your subscription propose you to watch all the movies or tv shows in the repeat. But it just wont open, or opening the show in the middle, not from the beginning.
2 bad for a price of 10 bucks.

When paying via Apple Pay, iOS adapts our price to its price grids. Thus, the price in the MEGOGO app on mobile devices may differ from the price on the website or in the app on Smart TV.

Complicated UI, unclear subscription plan. Unable to get my money back even if I didn’t watched any movie. I just wanted to see one movie, bought $2.99 plan but it doesn’t cover all movie database! I had to pay another $3.99 plan in order to see that movie. I can’t even pay extra dollars for subscription upgrade! Well at least application is working.

Update. I contacted with Megogo support via phone and they didn’t helped me. Operator said he can’t get my money back or change subscription even if I pay extra money. Transactions is under Apple jurisdiction :) I asked Apple support help me, but got declined. Well played Megogo. I would like to notice that operator admitted problems with UX and payment system but can’t do nothing with that. So your advice to ask support is useless.

To resolve the situation, we recommend that you write to the support service in any other convenient way: http://megogo.ru/en/contacts or to Viber - https://chats.viber.com/megogonet.