MyŠkoda Essentials 4+

Update 7 May 2021

Last version of app is not operational on iPhone 12 pro max the app is just hanging on welcome screen.

Відповідь розробника ,

Hello, we are very sorry that you are having difficulties with our app. Unfortunately, we cannot help you without a deeper analysis. So please contact us via your local customer service, where we will be happy to attend to you individually. Your MyŠKODA App Team

It doesn’t work!

That is my second attempt to add my negative feedback, the first one wasn’t published! Instead I got a mail with recommendation to call to the support: Support just redirected me to the service, and the service trying to guess what’s wrong with program. They generate funny idea that the e-sim doesn’t work, but it works. The problem is: No connection between application and server! Last week was a week of silence. That is not the the level of service what I expected from Škoda.
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Few years everything was pretty good excluding some limitations of our local market. But MORE then one month application can’t connect to the server, the same is about web site. Just reminder, that service was paid and I want my many back. And, of course, more respect for customers. I realise a difference between Benz and Škoda, but Škoda also is not the cheapest car and service at the market. I’m totally disappointed.

Відповідь розробника ,

Hello, we are very sorry that you are having difficulties with our app. Unfortunately, we cannot help you without a deeper analysis. So please contact us via your local customer service - +38 0800 500 023 , where we will be happy to attend to you individually. Your MyŠKODA App Team

Old app was better for me

Old application was more friendly.
1. Do not tie languages to countries: I had to choose Ukraine to be able to set ukrainian language even though I am in another country.
2. Let user to add e.manual button to quick access. My Škoda is not the newest model so there is no fancy features available for me. 99% of the time I will use an app to view electronic manual, but app let me add to quick access pane only trip planer and service partner buttons. Access to manual is more complicated.
3. Application let me to choose service partner but “choose” button is unavailable. There is holidays now so service partners companies is closed. So does app let me choose service only in their working hours? What is the logic?